Leo truly goes the extra mile when it comes to customer service. He's not only incredibly friendly and approachable, but also brings a wealth of knowledge and experience in real estate and investment. His guidance made the whole process smooth and stress-free. Highly recommend!
Leo is honesty, reliable, transparent and always keeps us updated after every open home. Dealing with Leo has been a pleasure, we have made the right decision to have Leo selling our property. Highly recommended!
After our rent property manager’ highly recommended, we as an oversea seller decided to have him sell our property investment in Auckland, who has exceptional market knowledge of the local area. Leo was really helpful and informative during the process. He maintained a professional manner and his communication with us was great. Whenever we needed help to progress the sale, he was there ready to assist, and he did, every time we made a request. Also he was highly organized and gave us very detailed feedback regarding property inspections and viewers’ feedback. Extremely before the settlement, he on behalf of us did lots of communication with Auckland Council patiently and efficiently. He did his best to help us. Mostly appreciated. It’s a pleasure to work with him.
He knows what you want and find the right time. Good help for customers.
Leo was always responsive and ready to answer our questions and arrange activities as required. He did everything from his side to make the deal go as smoothly as possible. We highly recommend him as an agent and would be happy to deal with him again.
Professional manner. Good market knowledge. From the onset, after the first viewing of the property, I received a friendly call from Leo checking in, and again after my second viewing a longer call - clearly he was taking the time to offer as much info and insight, inviting me to ask questions on the property. A robust discussion. Not pushy during the auction, allowing me to continue with my own strategy. He followed up the sale with a warm chat and a smooth easy transaction process. Good communication planning for pre purchase inspection too. Punctual. I also appreciated he took an active role in assisting with the house checks at the time, and made some effort to complete many of the finalisation property requests suitably. He made true on my preference for settlement in the morning too. (I only wish the cleaners could have been allowed access earlier prior to moving in.) However, a positive experience, and a nice sentiment received as a house warming gift of wines and a cast iron skillet set. Thank you.
Leo was fantastic in selling my property! He went above and beyond what was expected, handling every detail with professionalism and genuine care. His deep market knowledge and proactive approach made the entire process smooth and stress-free. Thanks to his dedication, my property sold quickly and at a great price. I couldn’t be happier with the experience—highly recommended!
We had a very pleasant experience working with Leo for our 4th property. This one is meaningful to us because we intend to live in this property after a year or 2 for our daughter's future schooling. Leo was very knowledgeable allowing us to make informed decision that lead us to securing a property in a sought after location...
A heartfelt thank you to Mr. Leo Chen for his outstanding handling of the sale! Throughout the process, I deeply appreciated your expert insights into the New Zealand property market, your comprehensive marketing strategies for my property, and your unwavering determination with every potential buyer. You patiently negotiated back and forth between me and the buyers, finding the perfect middle ground. It was especially challenging given that I live in the UK, and every conversation happened in the middle of the night in New Zealand, lasting for hours at times. Truly, your hard work was beyond commendable. Mr. Chen's dedication has earned my utmost respect, and his professional expertise has gained my complete trust! Once again, thank you for your exceptional work. Despite the global economic downturn and New Zealand’s challenging property market, you successfully sold my property at a suitable price! Wishing you continued success and booming sales, Mr. Chen!
Leo is the BEST real estate agent I know. My partner and I had an AMAZING experience dealing with Leo. His expertise, insights into this market, and efficiency are not what any agent could beat. He's patient with excellent communication, he can quickly close the deal. He's thoughtful and supportive, he can be there whenever you need him and provide you with the most practical advice. He's gentle with a good heart, he can do whatever he can to make you feel comfortable, happy, and enjoyable. Whether you are a buyer or seller, Leo Chen is the only agent you should reach out to. Trust me, he will surprise you.
