Positive professional communication, what you need know when you need it.
We are first time home buyers, Kylie did not have to, but she made the process a whole lot easier with her positive and always friendly approach. She made us feel at ease with this big step in our journey and always had an answer or were able to direct us to the correct person(s).
Kylie thinks of everything! She understands the process, what needs to happen and when it needs to happen, for both vendor & buyer. Her knowledge and points of reference are excellent! And although she mainly represented the Vendor, she played a big role in us completing the purchase of this property!
From day one, reminding us about critical points and steps to follow in the process, from contracting a solicitor to who can help us with an Asbestos test.
She knows what a buyer needs to look for and she have a very honest approach. We were very comfortable with the information she shared and the way in which she shared it. The show house was always in mint condition when we arrived!
Kylie was always available, after hours and over weekends, willing to answer questions, show us the house for the third & forth time, being available when third parties need to visit the property, keeping us calm when we were uncertain about things, and as mentioned, if she could not answer our questions, she knew who would be able to.
Kylie was the right person for this buy, as I believe she will be for other families, to find a house, which they can call a home!!
Kylie "goes the extra mile" and makes things happen!! Thank you Kylie!