We recently sold our home through The Professionals Upper Hutt, with Dan as the lead agent alongside Kylie, and couldn’t be happier with the experience. Both Dan and Kylie worked incredibly hard throughout the process. Communication was excellent, with constant updates, and we always felt fully informed and supported. They genuinely went above and beyond, especially during a very busy holiday period. We would highly recommend Dan, Kylie, and the team at The Professionals Upper Hutt. Regards

Throughout the entire sales process, Kylie was very approachable and responsive. She didn’t over promise but consistently over delivered. Kylie obtained multiple offers for our property and skilfully negotiated several of them to a point that aligned with our expectations. Thank you Kylie, you totally understood that we were selling our childhood family home of almost 60 years, and your compassionate and empathetic approach was much appreciated.

We entrusted Kylie Churchward with the sale of our property based on previous positive experience with Professionals and her local knowledge of the area. As we are based overseas our agent would help coordinate many activities normally the responsibility of the vendor. Kylie organized many logistics from repairs, gardening, staging, cleaning and presentation. Kylie treated the property as her own, even taking on the reconnection of electricity in her own name when the tenant vacated. We were selling a house in the head winds of poor market conditions and limited appetite from buyers. However Kylie’s positive disposition meant she was always positive and resilient during the many open homes and private viewings. Kylie presented many differing offers for the property - which was important to understand the context of local market conditions. Kylie was always honest and treated both vendor and buyers with professional courtesy by outlining both the pro’s and con’s of each offer and counter offer. Whilst we may not have achieved our original aspirations in terms of sale price, what was more important is that we achieved a sale price that was aligned with the market, it was the best offer going to the buyer who shared a common vision of what the property potential could be. In summary, Kylie went ‘above and beyond’ for our family and we will always be thankful for her support. Selling a home is stressful but having the right agent who is considerate and commercial makes all the difference. Kylie is one of the nicest people we have meet and Professionals are fortunate to have an agent who is guided by her values when achieving the outcome for both vendor and buyer. I would recommend Kylie to all prospective vendors who are seeking a real estate agent, and in the end, a friend.

Our experience purchasing a property through Professionals was unfortunately not very positive. While Kylie Churchward is a lovely person, the process itself felt unprofessional and far from smooth. We were given certain assurances at the beginning that did not materialize, leaving us feeling misled. There seemed to be a significant lack of communication between the rental and sales teams, which caused unnecessary delays and confusion, particularly regarding issues left behind by the tenants. Nothing was properly addressed until the very last day, forcing us to make rushed, last-minute decisions. After settlement, we were left with a large amount of rubbish on the property, despite being promised it would be removed promptly – yet no one ever returned to take care of it. We were also not provided with alarm codes or manuals to reset the system, making it essentially unusable. Adding to the disappointment, the ‘Sold’ sticker and sales board were removed before we even received the keys, making what should have been a special moment feel rushed and impersonal. The whole experience was far below our expectations and left us feeling flustered and unsupported at a time that should have been exciting and memorable.

We just wanted to mention how amazing, wonderful and just plain awesome Kylie has been throughout the whole sale process - we couldn't be happier that we chose to go with her for the sale of our property. She provided great advice, supported us and has been our eyes and ears on the ground throughout. As we are currently living in another city, knowing Kylie was constantly checking on the property and providing feedback to ensure that our property was presented in the best possible light was extremely comforting, and her communication throughout was absolutely great. We really appreciated her obviously deep knowledge of the local market, as well as the time and effort she invested in providing local market analysis and sales insights. We cannot emphasise enough how great it's been working with Kylie on the sale of property, and how she went far above and beyond to ensure a smooth sale process from start to finish.

Kylie has been a huge help to us throughout the entire process of selling our property. Every time I inquired about its status, she has given me well-thought-out responses and has made sure that we are always informed.

We recently had the pleasure of working with Kylie Churchward during the purchase of our section, and we couldn't be more impressed with her service. Kylie demonstrated exceptional professionalism, good knowledge of the property market, and a commitment to helping us find the perfect piece of land. Kylie was incredibly patient to our needs, helping us through every step of the process with clear communication and advice. She took the time to answer all our questions and made sure we were comfortable with each decision. Her transparency and honesty gave us confidence in what can be a daunting process, and we always felt she had our best interests at heart. Thanks to Kylie, we are now the proud owners of a beautiful section that we can’t wait to build on. We wholeheartedly recommend her to anyone looking to buy property. She is a dedicated, trustworthy, and highly skilled, and we are incredibly grateful for her help. Thank you, Kylie, for making our dream a reality.

We recently had the pleasure of working with Kylie Churchward as our real estate agent, and we couldn't be more impressed. From start to finish, Kylie was an absolute joy to deal with. She was always easy to contact, making the entire process stress-free. Kylie’s friendly and approachable manner made us feel comfortable from day one. What really stood out was her dedication and willingness to go the extra mile for us. No matter what questions we had or how many details we needed help with, Kylie was there with a solution. It was clear that she was working hard to secure the best possible outcome for us. Nothing was ever too much for Kylie, she handled everything with professionalism and a smile. We can't recommend Kylie highly enough. If you're looking for a real estate agent who is not only skilled but also genuinely caring and committed, Kylie Churchward is the person to call.

From the initial inspection and appraisal through to the discussions on price and the offers received we have been delighted to have Kylie as our agent. Her understanding of the local market ensured a highly satisfactory sales process for us

Kylie was lovely to work with. She helped me through the process of buying and was so kind answering all my questions and explaining everything so well. Would highly recommend working with her

Kylie has been an absolute dream to work with. Right from the first viewing, her personable & empathetic approach to buying our first family home was second to none. Her manner is warm and friendly which made us super comfortable in approaching her with all of our queries. Kylie’s lines of communication are applaudable with prompt responses. Although Kylie works for the vendors, her interaction with us was so delightful and made the situation, although daunting, very easy! She was our answered prayer and more, making this process as seamless as possible. We would 100% recommend Kylie to anyone purchasing a home. Fa'afetai lava Kylie for all your work! God bless you and your family.

A fair and reasonable real estate agent. Dan and Kylie have been a huge part to the success we have had to buying our first home. Taking phone calls and stupid times of the day, video calls with us, meeting us at the property we bought multiple times, and answering questions that we thought needed answered. We would highly recommend Dan and Kylie for either buying or selling your property. They have been a breeze to deal with, communicative, fair, reasonable and just all in all good people to deal with. We couldn’t thank them enough for their involvement with our purchase of our property. Thank you for your service to the both of you. We look forward to having a drink with you on our new deck when we have settled in!