Jo is the ideal person to have working for you, she is understanding, flexible and no request is too much. She took the time to understand what type of house we were after, she then had our interest at heart and took the time and effort to ensure that we had a successful outcome. As a client we felt valued, if we asked a question her responses were prompt and honest, we would thoroughly recommend Jo to anyone.
Joanne has been extremely professional, reliable, honest, and informative. Joanne was always available and quick to respond to any questions we had. Joanne's communication was excellent as many conversations were being held between the parties. Joanne has been a pleasure to deal with and a real asset to Barfoot & Thompson.
Jo was acting on behalf of estranged siblings, one in NZ (keen to sell), and myself overseas, (ambivalent if sold or not); each with an equal half share in a property. It was therefore a veritable minefield, and a long, difficult process in an as predicted, tanking market. Having taken Jo into my confidence regarding the vendors backgrounds, she kept confidences, was very empathetic and understanding as she had had a similar family experience. Jo was totally professional, and kept me up to date with any market movement, as soon as she had knowledge of same. She listened to my suggestions for a classic beach themed staging and preferred colour palette, which I feel greatly enhanced the property's showing. Jo was able to navigate the listing to a successful sale, and my only regret is that we did not get a chance to meet in person.
I am of an age that I was looking for a more relaxed life. Where there is not too much work to do, and the ability to lock and leave when I want to. This meant looking at types of properties that I had not yet experienced. Apartment Complexes. When I saw the property that I finally settled on, I was given access to a full and comprehensive set of documents that allowed me to do thorough research and due diligence. As well as that, Joanne had a good knowledge of the complex that I have bought into as well as the area. Although Joanne is acting for the vendor, she has been great in getting answers for any of my concerns and making things as easy as possible. I found dealing with Joanne a real pleasure. She allowed me to go through the property without the pressure of an agent on your shoulder all the way, yet she was nearby to answer questions or concerns. Joanne has also taken my calls when I might have remembered a silly little question. As I write this, Joanne is arranging a meeting with the absent owner, which, for me, is an important thing. Overall, Joanne has made this a great journey.
Joanne had a good knowledge of the apartment market in Orewa and surrounding area which was a great assistance for us who lived out of the district.
Joanne listed our home, and within a week she had multiple offers. The whole experience was so easy. Thank you so much Joanne.
Thanks Jo for your expertise and professionalism in getting us a sale in a very tight buyer's market. Jo worked hard to get the result we wanted and was always personable and positive in her approach. I would heartly recommend her to anyone buying or selling real estate.
Jo is able to walk the difficult line between vendor & buyer with honesty and professionalism. This gives both parties the confidence that they are in the right hands. We were on the purchasing side of our recent interaction with Jo however we would without doubt like to engage her services should we ever decide to sell or are on the look out for a another property. She is very knowledgeable, friendly, accommodating and also helpful with advice and contact information. I personally wouldn’t be very found of real estate agents however Jo is top class and a pleasure to deal with. Thank you Jo!
Joanne was really helpful and made our first home buy seamless which otherwise would have been a daunting experience. Joanne is highly professional and was more than happy to answer all my newbie questions without any hesitation. She has never missed my phone call in our journey to our dream home which was quite rare in this field. Would highly recommend Joanne for Real estate needs and she won't let you down (personal experience).
I would highly recommend Joanne. She respected my wishes by waiting to see the property until the tenant had vacated. From the outset she was positive, professional and pro- active in her approach, always keen to have my interests foremost. The marketing material presented the property to a very high standard, both in description and photography. When the first contract became complicated she remained calm and competent to the point where my lawyer felt she was “exceptional”. In time, an alternative contract was brought to a successful conclusion despite the housing market being so uncertain.
Moving home after nearly 40 years you have to rely on the expertise of others. I was provided with all the information I needed. Joanne's professional and open manner gave me the confidence to ask anything knowing that she had the provided me with and had the ability to assist me every step of the way. What could have been a very daunting ordeal for me was made so much easier. Thanks.
