All requests for information were answered and done so quickly, they also guided us through the auction process to help on the day.

I had an excellent experience with the team at Harcourts Ferrymead. Jo went above and beyond by making special visits with me and my elderly mother who is in a retirement village. Jo was professional, thoughtful, and showed genuine compassion during every meeting. She made a connection with us and our family. Jo's communication was clear, her support was consistent, and she made the whole process feel easy and stress‑free. I was 100% happy with her work and truly appreciated her kindness and professionalism.

Jo is communicative and responsive, I felt that she understood our circumstances and our expectations completely and her knowledge of the area is excellent. If I ever bought another house in this area I would, without a doubt ask Jo for her help. Unicorns are hard to find but Jo helped us find ours!

Communication was excellent. Were kept informed every step of the way. In fact we felt at times she went well above what we had been expecting from a real estate agent. She held our hand nicely without mothering us :) Has restored our faith in the industry.

We are now settled in our Retirement Village and will be forever grateful for the effort you applied in preparing our previous property for sale, and the outcome at auction. It was an absolute pleasure working with you to ensure we had a satisfactory result. From the first day we met, you proved to be so professional, coupled with a friendly disposition. One of the important things we found was your attention to detail, more especially where you would message us to clarify any information that was needed. Meantime, Dawn and I wish you success in helping your clients to fulfil their requirements. Ted and Dawn

Jo was personable and professional. She helped with all aspects of selling, any questions we had and was quick with responding. Highly recommend her!