Jo's profile

Jo's reviews

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Jo has 13 reviewsacross 7 different locations, showing 12.
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Jo's qualities as told by our client reviews: local expert.
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Seller review
The whole property journey fell easy.
7 days ago
The whole property journey fell easy.

I recently worked with Jo to sell our property in what was a very challenging market, and once again she delivered an outstanding result. This was the second property Jo has sold me us, and her professionalism, communication, and commitment throughout the process were exceptional. Jo made the entire experience easy and stress-free. She organised everything seamlessly, kept us fully informed at every stage, and ensured the whole process stayed on track, including keeping me organised as vendors. She is practical, approachable, and genuinely easy to deal with. I would not hesitate to recommend Jo to anyone looking for a trusted and highly effective real estate agent.

Seller review
How to invest in client relationships
about 1 month ago
How to invest in client relationships

We first met Jo before we were ready to sell, but were provided with an excellent appraisal and advice at that time. Over the following four years Jo invested in our relationship with her through regular contact so when it came time to sell, it was natural for us to engage Jo, even though she was from another Barfoot & Thompson office. Jo responded promptly and introduced us to a leading agent from our suburb's B&T office, with them working as a team on our behalf from that point on. Both Jo and Cindy were professional, thorough and enjoyable to work with. Their advice regarding preparing our home for sale was excellent as were their recommendations regarding marketing. Once the campaign kicked off we had regular updates from them before and after open homes, and we could see how hard they were working from the enquiries we were getting from them on behalf of interested parties. Although the property didn't sell at auction during a big downtown in the market, they did not pressure us at all to lower our expectations in the auction room, and gave us confidence to continue working with them for the following weeks, until a strong offer was achieved from the perfect buyers. Jo is a very professional agent who is relaxed, friendly and fun to work with, reassuring us every step of the process that she would find the best buyers for our family home. Jo went the extra mile helping ensure our property was pristine for open homes when we were out of town and couldn't do this ourselves - above and beyond the call of duty. We would not hesitate to recommend Jo, and would absolutely work with her again in future. It was a pleasure to deal with Barfoot & Thompson as experts in the Auckland (and wider) market.

Buyer review
Good communicator
about 2 months ago
Good communicator

Excellent and prompt with communication. Provided all the information needed and was helpful in explaining all the steps I needed to take to ensure I did the right things to have the property assessed and make a pre-auction offer. Very approachable annd knowledgeable and answered all my questions . I have been very happy with this experience.

Buyer review
Very helpful, clear communicator, strongly recommended
about 2 months ago
Very helpful, clear communicator, strongly recommended

We came into the home buying process for the first time knowing nothing of what the process was and Jo was very helpful in walking us through everything that needed to happen, what to expect at each step and connected us with anyone else we needed help from along the way. Would strongly recommend Jo to anyone looking to buy or list a home in an area she covers.

Buyer review
Great to deal with
5 months ago
Great to deal with

Jo was the agent selling the property we have just recently bought. She made the whole process so much better than any previous experience we have had. Jo is professional, personable and really onto it. We found her a really good communicator and any queries or issues we had were easily resolved. Would highly recommend Jo to anyone, not only did she help us get the end result of purchasing the house, but was just a really nice person to deal with while being so professional at the same time.

Buyer review
Jo went above and beyond for us!
5 months ago
Jo went above and beyond for us!

Jo was a pleasure to deal with and went above and beyond to make this process as stress free as possible for us.

Buyer review
Review for Jo
8 months ago
Review for Jo

Jo helped me navigate the process of buying my first home. I came into this journey feeling nervous and out of my depth, but Jo quickly put me at ease. From start to finish, Jo was very attentive and communicative. I had plenty of questions and Jo would always provide a good response quickly. Jo, thank you for all of your help, I hope we work together again in the future!

Seller review
Helpful and Professional
8 months ago
Helpful and Professional

Jo was very professional and helpful during the selling of our property. I would recommend her to anybody looking for the best outcome when selling a property. Thank you, Jo

Seller review
Review of Jo
over 1 year ago
Review of Jo

Jo recently sold my townhouse in what I would describe as a tough market . I didn't make it easy for her being very clear in the expectation of my sale price .Jo was always positive even when I was feeling low. I loved that she listened to me throughout the campaign .She was always in touch keeping me informed and up to date . Her commitment and quiet determination achieved a great result .

Seller review
Outstanding agents
about 2 years ago
Outstanding agents

We found Tina and Jo to be outstanding agents while selling our home. Every aspect from preparing for the market , the campaign and all other aspects to the auction and beyond. They are very knowledgeable and helpful and act very professionally. We strongly recommend them to anyone looking for a great team to walk you through the whole process. They certainly go the extra mile.

Seller review
Positive Experience
over 2 years ago
Positive Experience

Paul Neshausen and Jo made our house selling experience stress free and positive. We felt confidence in their market knowledge and professionalism. Highly recommend! The outcome of our sale was above our expectations and we are still smiling 😁

Seller review
Professional, approachable and competent
over 2 years ago
Professional, approachable and competent

Jo was one of a team of 2 agents that sold our house recently. We found her to be warm, responsive and always available to answer any questions we had at any time. She listened well, came to understand the details of our property well, always acted in a professional manner, and dealt very competently with the rather unusual nature of our property. She was able to focus on the positives while acknowledging the particular challenges the property presented. She was always a pleasure to talk with and transmitted confidence from the outset. We had to be patient and wait for a sale, but she never wavered in her belief that it would sell in time, a belief that turned out to be well founded.

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