Janelle Ganley from Bayleys was the agent I chose to help sell my house which sold recently at Mt Maunganui. I met Janelle many years ago when my husband and I were looking at other houses on the market. We were impressed by her very evident professional manner and understanding of the market. Janelle was well informed, helpful, competent and very mindful of our criteria. She also had a calm, even manner, and I really liked her easy and relaxed presenting style. Janelle’s integrity also became increasingly obvious the more houses we saw with her. Upon the decision to sell, Janelle was my obvious agent of choice and I enjoyed success with her, selling at auction. Janelle carefully planned and mapped out the process with me, produced a video, coordinated a photographer, conducted open homes, researched statistics and coordinated private viewings. Throughout the 6 or so weeks, Janelle provided comprehensive feedback and reporting. She also followed this up with phone calls to me. As the auction date approached I had some concerns which led to a certain reluctance to proceed. Janelle was understanding and supportive during this time, and was also very reassuring. It resulted in a very positive experience as a whole. I highly recommend Janelle as your agent when selling or buying.