Great service, very professional which made the whole process easy to deal with

We had a fantastic experience selling our family home with Team Johnstons. From start to finish they were quick to respond and always happy to provide clear, helpful information whenever we needed it. They went above and beyond to help us prepare the house for the market, offering practical advice and assistance with staging, which made a huge difference. Jacqui and Stephen were always personable and approachable, and we really appreciated the phone calls after each open home to keep us informed on how it went.

While holidaying in August in Dunedin , I viewed a property and met Jacqui Johnstone . I missed out on that property but from that one meeting , Jacqui knew exactly what I was looking for and the property she came up with ticked all the boxes . By November 28 , I was here , thanks to Jacqui’s expertise. She was friendly , helpful, efficient and very warm and welcoming when I arrived in Dunedin . Jacqui continues to help me , with her sound knowledge of Dunedin. Anything or anyone I need to find , I’ve asked Jacqui . I can without doubt highly recommend Jacqui and One Agency

Pam and I were impressed with the street view of 84 Manor Place were very taken with the quality garden entrance and garage looking for a home with little upgrades needed. We met Agent Jacqui prompt to confirm our details and She was quick to the descriptive of property features. Quick to follow up and early in the week we requested a personal viewing and Jacqui confirmed the market interest and suggesting to be a serious offer as this was the perfect home for us. Recent emailed information from Jacqui, with LIM helped us to acquire pre arranged finance with the bank. Also delighted to get the affirmation of purchase where Jacqui coordinated documentation with lawyers, owners, and the bank and took much of the stress away in the deal. The advertised detailing images online encouraged us to see this property, featured rooms, stain glass windows, beautiful decor bedrooms, and modern kitchen. Thanks Jacqui appreciated your professional help in a compeditive market.

Jacqui fully communicated with us during every step of the preparation, selling process and completion of the sale. Our photos of the property were taken with her supervision and these gave the prospective buyers an accurate understanding of the house and gardens. She was with us every step of the way and this made the whole procedure straight forward. Jacqui would certainly be our agent of choice if we needed to sell a property again and we would recommend her very highly to anyone requiring the services of a real estate agent.

I found the purchasing of my home very painless with One Agency. I’d especially like to not the helpfulness of Ame. Whether at an open home, a special viewing or the pre-purchase inspection she was friendly, patient and kind. I wish her all the best - she is a credit to One Agency. Thanks so much for the box of goodies when the purchase went through - was much appreciated.

We are so glad that Jacqui was referred to us and she and her team exceeded our expectations

A quick sale due to agents working quickly and communicating well. Helpful advice and Jackie and Amy went the extra mile and provided great customer service. We would definitely recommend

Jacqui went above and beyond our expectations. Constant updates and insights. Really happy, thanks Jacqui.

Jacqui and her team came highly rated to me and they delivered when selling my property. I spent a lot of time preparing for market and I appreciated that Jacqui matched my effort. I received calls after each open home about attendees, who were contacted individually and their feedback relayed. Having been house hunting for several weeks it's well apparentll to me that few agents offer that level of service. Jacqui's frank and principled advice has been invaluable as i have navigated processes with which I have little familiarity. And now, as I'm hunting Jacqui is still making contact with support. But the proof of the pudding is the sale price - well in excess of our highest estimate, and driven up by three simultaneous offers

From the beginning Jacqui has been amazing and accommodating around the viewing times and days and always very professional

Jacqui has always been approachable and accessible. Open and direct, and very informative. Would work with her again.