Jacqui exceeded our expectations, was excellent to deal with, always available for questions and answers and kept us up to date throughout the whole process, would highly recommend Jacqui with her professionalism and market knowledge and goes out of her way to make the experience stress free and as relaxed as possible for both parties involved.
Jacqui helped me with the sale of an estate while I was living overseas. Working largely online, she helped me understand the local real estate market, did a great deal to prepare the property and navigated me through the mechanics of the sale. In addition to these practical qualities, Jacqui's calm and amiable personality made a huge difference in what could have been a very emotional time.
We have known Jacqui for some years and in fact bought this house off her, it was through that experience that we decided to use her again some 15 years later to sell the property.
Jacqui always explained what was happening next and kept in touched regulary during the selling process. Jacqui was a lovely Agent to deal with. Most impressed.
As buyers seeking our first property in New Zealand, we both knew that we were in unfamiliar territory, and basically “flying blind”. This can, of course, be a little intimidating. In short, it would be fair to say that we had our guards up. Then we met Jacqui! Not by any astute design... just dumb luck really; as the listing agent for a property we did a drive by on, and liked. Stephen showed us through at first, from our unannounced call off the signboard. He was literally there in 5 minutes. Wow! From the moment we met her, we were reassured by an obvious presence of both sharp professionalism, and unassuming, friendly warmth. We got the immediate feeling that we were dealing with somebody that absolutely “knew her stuff”, but was there to assist us also. Genuinely! Long story short, we are now unconditional on that property, and excitedly awaiting settlement. At every significant (and not so significant) juncture along the journey, Jacqui has been there. We absolutely fluked it in crossing paths with this lovely lady, who, for some reason, has given us the impression at every step along the way, that she is genuinely invested in actually seeing to it that our path to ownership is a smooth and seamless one... in countless little ways. To say that we recommend this unicorn of the real estate world would be a ridiculous understatement. We did hit the jackpot, and found the best agent in Dunedin. Thank you so, so much Jacqui, for everything. Justine and Roger.
The Johnstons have made a process that as a first home buyer is rather daunting, an easy process. They provided professional support and showed a variety of knowledge about the industry that adopts trust. The thing I was most impressed with was the ease of communication with Jacqui. It seemed she was available to answer any questions and calls I fielded at anytime of the day which was just awesome to calm my nerves. Thanks again.
We were grateful to have Jacqui as our agent. She is a great communicator and very easy to work with. The whole experience was pleasant and smooth. Without her efficiency and flexibility, it would be a lot more stressful. Highly recommended!
OMG couldn't be happier with Jacqui from One Agency, most trustworthy and super warmhearted woman and so amazingly helpful and so supportive from start to finish!! I would soo 100+% recommend giving Jacqui a call and enquire about any one of her properties I can assure you, you will never be disappointed!!! Thankyou for everything Jacqui and Hubby xox
We were really impressed with Jacqui's service, she was always contactable and promptly responded to all forms of communication. Jacqui provided excellent advice in how to present our home and made the process of selling our home easy. We recommend Jacqui to anyone looking to sell.
Jacqui has been the best real estate professional I have ever dealt with. She has been fair, meticulous thoughtful and attentive to the needs for my family. I would recommend her services to my friends and family if they ever need help with any real estate in Dunedin.
We enlisted the services of Stephen and Jacqui Johnston to sell our rental property, and couldn’t have been happier with how the whole process was handled. The Johnston’s provided valuable advice on how to best present the property for open homes, and handled every detail from start to finish with a smile. We would have no hesitation whatsoever in recommending Stephen and Jacqui Johnston to anyone wishing to enlist their services. Russ &Sharon
We first met Stephen at an open home for the property we subsequently purchased, and we both commented on the drive home about what a relaxed, easy going guy he was, knowledgeable, up front and helpful. So when we decided to try and purchase our dream home, and selling our two other properties to attain this, it was a simple decision to enlist the services of Stephen and Jacqui. Upon meeting Jacqui we were soon at ease, knowing we were in good hands with “The Johnstons” for what was going to be a pretty stressful and hectic period of our lives. Throughout the entire process we were kept fully informed of all developments and details, we were also given valuable advice on maximising the desirability and price of our properties, and counselled through the few parts that could have been stressful. At all times Stephen and Jacqui were competent, experienced and more than met our every expectation with a “nothing’s a problem we can’t solve” attitude. Most importantly they are both lovely people, and we’re always a pleasure to deal with. We would have absolutely no hesitation in recommending “The Johnston’s” for anyone wishing to engage their services.
