Just prior to Christmas 2017, after looking at and going to many open homes we came across One Agency and Jacqui. Great lady. On expressing our interest in the property she set the wheels in motion to endeavour to get a contract sorted with hours to go before everyone went on their annual summer breaks. What a Christmas present. Keeping in touch prior to handover day at the end of Feb 2018, Jacqui continued to impress us. Handover of keys was delayed due to the disorganisation of the previous owner, but Jacqui took it upon herself to assist with their departure, which enabled us to still semi unpack that night. Jacqui continues to be part of our lives and drops in periodically to see how our refurbishment is tracking or just to say hi. We would like to think we will do it all again with Jacqui in the future.

From the beginning of the sale process to the end -Jacqui was highly efficient and professional, but more importantly, attentive and responsive to what we needed. She cares about her clients, whilst getting the job done. One of the Best!

Thank you Jacqui! The purchase of a first home is both daunting and exciting, but you were able to guide us through and ensure we had the best chance of securing the property. We are over the moon to be home owners!

From her initial appraisal through to confirmed sale, Jacqui was really professional, helpful and informative. I chose Jacqui for her quiet, assured and calm manner, which suited my set of circumstances. I would thoroughly recommend Jacqui to anyone considering listing their property, and sincerely thank her for all her assistance.

Jacqui was professional, extremely helpful and kept us well informed. She showed a real interest in us as people during and after the sale and was kind and thoughtful. Jacqui did all she could to make the buying process as stress free as she could. She is a lovely person to work with.

Jacqui exceeded our expectations, was excellent to deal with, always available for questions and answers and kept us up to date throughout the whole process, would highly recommend Jacqui with her professionalism and market knowledge and goes out of her way to make the experience stress free and as relaxed as possible for both parties involved.

Jacqui helped me with the sale of an estate while I was living overseas. Working largely online, she helped me understand the local real estate market, did a great deal to prepare the property and navigated me through the mechanics of the sale. In addition to these practical qualities, Jacqui's calm and amiable personality made a huge difference in what could have been a very emotional time.

We have known Jacqui for some years and in fact bought this house off her, it was through that experience that we decided to use her again some 15 years later to sell the property.

Jacqui always explained what was happening next and kept in touched regulary during the selling process. Jacqui was a lovely Agent to deal with. Most impressed.

As buyers seeking our first property in New Zealand, we both knew that we were in unfamiliar territory, and basically “flying blind”. This can, of course, be a little intimidating. In short, it would be fair to say that we had our guards up. Then we met Jacqui! Not by any astute design... just dumb luck really; as the listing agent for a property we did a drive by on, and liked. Stephen showed us through at first, from our unannounced call off the signboard. He was literally there in 5 minutes. Wow! From the moment we met her, we were reassured by an obvious presence of both sharp professionalism, and unassuming, friendly warmth. We got the immediate feeling that we were dealing with somebody that absolutely “knew her stuff”, but was there to assist us also. Genuinely! Long story short, we are now unconditional on that property, and excitedly awaiting settlement. At every significant (and not so significant) juncture along the journey, Jacqui has been there. We absolutely fluked it in crossing paths with this lovely lady, who, for some reason, has given us the impression at every step along the way, that she is genuinely invested in actually seeing to it that our path to ownership is a smooth and seamless one... in countless little ways. To say that we recommend this unicorn of the real estate world would be a ridiculous understatement. We did hit the jackpot, and found the best agent in Dunedin. Thank you so, so much Jacqui, for everything. Justine and Roger.

The Johnstons have made a process that as a first home buyer is rather daunting, an easy process. They provided professional support and showed a variety of knowledge about the industry that adopts trust. The thing I was most impressed with was the ease of communication with Jacqui. It seemed she was available to answer any questions and calls I fielded at anytime of the day which was just awesome to calm my nerves. Thanks again.

We were grateful to have Jacqui as our agent. She is a great communicator and very easy to work with. The whole experience was pleasant and smooth. Without her efficiency and flexibility, it would be a lot more stressful. Highly recommended!