Both Jackie and Shelley were great at communicating throughout the process, often alleviating the stress of purchasing a new home.

We dealt with Shelley in the main and Shelley was fantastic. Really calm, level headed and friendly with an innate knowledge of the market in the area. Shelley kept us informed all the way through and although we bombarded her with questions, being new to the area, nothing was too much trouble. Would highly recommend engaging with Shelley (and Jackie) if you are looking to buy or sell in the area.

We engaged Jackie and Shelley to market and sell our centrally located Apartments in the Village of Hanmer Springs Their advice on marketing and pricing was spot on and they kept us informed every step of the way with great communication and feedback Both Jackie and Shelley demonstrated a warm professionalism and excellent market knowledge which made working with them stress free and enjoyable The entire process was smooth and successful and they achieved an outstanding result for us We highly recommend Jackie and Shelley to anyone looking to sell or buy a property Their dedication, integrity and commitment to achieving a great result for us was outstanding - Thank you to you both x

Team Jackie & Shelley gave a quality experience for us. Shelley took care of us from the moment we turned up at the Harcourts office. We asked for the positive aspects of living in Hanmer Springs but equally so we needed to know the negatives as well. Shelley gave an honest opinion which mirrored what we saw after Shelley took us to different properties before we finally found the house that fitted our needs. Both Beth & I highly recommend Shelley & Jackie at Harcourts Hanmer Springs.

Jackie and her team did well in making the process of buying easier. They replied to our queries quickly, and gave all the information we needed to proceed with the sale successfully.

Professional, friendly, really easy to communicate with and helpful 😊 Very happy first home buyer!

Jackie knows the region really well and her communication is excellent. Highly recommend

Selling my "home away from home" in Hanmer Springs was a significant and emotional milestone for me, and I feel incredibly fortunate to have had Jackie and Shelley by my side throughout the journey. From the very beginning, they made me feel supported, listened to, and genuinely cared for. Their professionalism and knowledge were outstanding, and they always managed to put my mind at ease. I had complete confidence that they were working hard behind the scenes, which made it much easier for me to trust the process. They kept me well informed every step of the way and provided honest advice and guidance throughout. I always felt they had my best interests at heart and were committed to achieving the best possible outcome for me. Thank you both for your unwavering support, encouragement, and expertise. Your dedication, communication, and genuine care made what could have been a stressful experience a positive one. I would wholeheartedly recommend you to anyone looking to buy or sell a home. Kirsty De Rose

We couldn't be happier with the service we received throughout the sale of our home. Her communication was excellent – she kept us informed every step of the way, was always quick to respond to any questions, and made sure we felt comfortable and confident throughout the process. Her knowledge of the local market and area was a huge asset. She made what can often be a stressful process feel straightforward and manageable. We would have no hesitation in recommending her to anyone looking to buy or sell a property. Thank you for helping us successfully sell our home!

As first home buyers new to the process, Jackie ensured things ran smoothly throughout the whole transaction. Communication was excellent, keeping us updated at any time of the day while going back and forwards to vendor.

Jackie and Shelley were both very knowledgeable about the area and forthcoming on local information that they thought would be beneficial. They were friendly and supportive throughout the process, and even went above and beyond to contact our future neighbours to discuss fencing logistics. Both Jackie and Shelley were helpful and made the experience positive and stress-free.

Jackie and her team successfully sold our property for a price we were very happy with. A very hard decision to leave Hanmer Springs after a very happy 28 years.