Having dealt with Jackie several times in the past we have always been confident in her expertise, knowledge and professional manner. Our dealings have always ended with a positive outcome. It has always been a pleasure working with Jackie and her team.
Jackie and Shelley are a great team; knowledgeable, reliable and approachable, with an excellent understanding of the market and local area. They kept us informed throughout and made the process smooth and stress-free. We felt supported and confident in their judgement, and wouldn’t hesitate to recommend them.
Jackie helped me and my partner buy our first home. As a first home buyer we where overwhelmed with the process that comes with buying a home but jackie held our hand and helped us long the way. Thank you jackie for making it all less stressful and getting us a fantastic new home
Jackie was professional and competent friendly and in my opinion a true professional
Both Jackie and Shelley were great at communicating throughout the process, often alleviating the stress of purchasing a new home.
We dealt with Shelley in the main and Shelley was fantastic. Really calm, level headed and friendly with an innate knowledge of the market in the area. Shelley kept us informed all the way through and although we bombarded her with questions, being new to the area, nothing was too much trouble. Would highly recommend engaging with Shelley (and Jackie) if you are looking to buy or sell in the area.
We engaged Jackie and Shelley to market and sell our centrally located Apartments in the Village of Hanmer Springs Their advice on marketing and pricing was spot on and they kept us informed every step of the way with great communication and feedback Both Jackie and Shelley demonstrated a warm professionalism and excellent market knowledge which made working with them stress free and enjoyable The entire process was smooth and successful and they achieved an outstanding result for us We highly recommend Jackie and Shelley to anyone looking to sell or buy a property Their dedication, integrity and commitment to achieving a great result for us was outstanding - Thank you to you both x
Team Jackie & Shelley gave a quality experience for us. Shelley took care of us from the moment we turned up at the Harcourts office. We asked for the positive aspects of living in Hanmer Springs but equally so we needed to know the negatives as well. Shelley gave an honest opinion which mirrored what we saw after Shelley took us to different properties before we finally found the house that fitted our needs. Both Beth & I highly recommend Shelley & Jackie at Harcourts Hanmer Springs.
Jackie and her team did well in making the process of buying easier. They replied to our queries quickly, and gave all the information we needed to proceed with the sale successfully.
Professional, friendly, really easy to communicate with and helpful 😊 Very happy first home buyer!
Jackie knows the region really well and her communication is excellent. Highly recommend
Selling my "home away from home" in Hanmer Springs was a significant and emotional milestone for me, and I feel incredibly fortunate to have had Jackie and Shelley by my side throughout the journey. From the very beginning, they made me feel supported, listened to, and genuinely cared for. Their professionalism and knowledge were outstanding, and they always managed to put my mind at ease. I had complete confidence that they were working hard behind the scenes, which made it much easier for me to trust the process. They kept me well informed every step of the way and provided honest advice and guidance throughout. I always felt they had my best interests at heart and were committed to achieving the best possible outcome for me. Thank you both for your unwavering support, encouragement, and expertise. Your dedication, communication, and genuine care made what could have been a stressful experience a positive one. I would wholeheartedly recommend you to anyone looking to buy or sell a home. Kirsty De Rose
