Grace's profile

Grace's reviews

  5  
Grace has 24 reviewsacross 13 different locations, showing 12.
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Grace's qualities as told by our client reviews: local expert, clear communication.
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Seller review
Awesome responsiveness and communication
8 months ago
Awesome responsiveness and communication

Luxe took on the sale of my property after a fruitless 7 months effort with another agent and Grace immediately brought energy and purpose to the sale process. She understands the market and provided valuable insight to set a reasonable expectation of sale price. Grace is an amazing communicator and I was never left wondering about the status of sales prospects. Settlement was delayed due to an unfortunate incident and Grace was empathetic and very helpful in minimising the settlement delay. Grace is a delight to work with and I highly recommend her to prospective vendors.

Seller review
Above and beyond service with care, clarity, and integrity
9 months ago
Above and beyond service with care, clarity, and integrity

I can’t recommend Grace Henderson, Maria Riediger and Mike Lovell at Luxe Realty highly enough. Throughout the sale of my home, they worked incredibly hard and truly went above and beyond to get the house sold. It never felt like they stopped — they were persistent, proactive and completely committed to seeing it through. Communication was always clear, thoughtful and consistent, which gave me a lot of confidence during what was, at times, an uncertain and stressful process. I also found the Property Hub tool extremely helpful — being able to see how each open home went and receive clear, honest feedback made a real difference and helped me feel informed and supported every step of the way. What really stood out to me was how professional yet genuinely warm and real they were. They didn’t just treat me as a client — they treated me as a person and that meant more than I can say. Their understanding, reassurance and steady guidance helped keep me grounded during a challenging time. I’m incredibly grateful for the care, determination and integrity Grace, Maria and Mike brought to the process and I wouldn’t hesitate to recommend them to anyone looking for a team who truly cares and delivers.

Buyer review
Excellent service
about 1 year ago
Excellent service

I absolutely recommend Grace to buyers and sellers. We faced some significant unforeseen challenges through the purchase, both with the settlement and personally. Grace shone through with endless commitment, professionalism, outstanding communication and extraordinary personal care.

Buyer review
Attentive and responsive to our enquiries
over 1 year ago
Attentive and responsive to our enquiries

We met Grace at a private viewing and were immediately impressed by her warm and welcoming approach. Throughout the buying process, she was super responsive to our questions and did a great job communicating with the vendor on our behalf. We're really happy with how everything turned out, and it's been great to see her follow-up support even after the purchase. We'd definitely recommend working with Grace.

Seller review
Grace is a hardworking and reliable agent
over 1 year ago
Grace is a hardworking and reliable agent

Grace helped us sell our home (two) and was always proactive and professional throughout the process. Grace went the extra mile to organise not just open homes, but also multiple private viewings and return visits for interested buyers. She communicated clearly, solved problems quickly, and made the whole experience much smoother. I would definitely recommend her to anyone looking for a dedicated and capable agent. — Samuel

Buyer review
Top-Notch Agent
over 1 year ago
Top-Notch Agent

It was an absolute pleasure dealing with Grace, her responsiveness and communication was second to none. This particular property wasn’t a straightforward deal - it had many disclosures and needed a lot of repair work done. Grace was honest and upfront and made sure we had all the information we needed to submit an informed offer. I 100% recommend Grace, have no hesitation in referring her and would definitely use her services when selling - a 10/10 experience!

Seller review
SELLING WITH GRACE, IS SELLING WITH EASE!
over 1 year ago
SELLING WITH GRACE, IS SELLING WITH EASE!

I had the most amazing experience selling with Grace! The house was tenanted throughout the campaign and required minor renovations. Grace put in the extra time needed to liaise with the tenants and trades people, which took all the stress off of me. With the small renovations that were completed upon Grace's recommendation, and with her sharp negotiating skills, we sold the house within one month and for an offer that even exceeded our expectation! I cannot recommend Grace enough, she is an absolute star.

Buyer review
Fantastic agent to work with
over 1 year ago
Fantastic agent to work with

Grace is a great agent. Helpful and knowledgeable and an all around nice person with whom to work.

Seller review
The support from both Grace and Sarah was second to none—they went above and beyond
over 1 year ago
The support from both Grace and Sarah was second to none—they went above and beyond

Grace was incredibly supportive throughout the sensitive sale of our family home, which held deep meaning for us. From start to finish, she handled everything with care, professionalism, and understanding. The support from both Grace and Sarah was second to none—they went above and beyond to ensure the property was presented in the best possible way despite the challenging circumstances. Their guidance, communication, and dedication made a difficult process so much easier. We are truly grateful for their efforts and wouldn't hesitate to recommend them.

Seller review
An absolute star!
almost 2 years ago
An absolute star!

Grace has been professional at all times. Always keeping us informed in a clear and concise way and sensitive to my relationship with this property. She has a lovely, warm personality and certainly kept to her word that " she would make the sale as stress free as possible for me".

Buyer review
The Communicator
over 2 years ago
The Communicator

Grace is a very exceptional agent with a down to earth vibe. With her effectiveness in communication, she is able to find answers as rapidly as she can. This helps not just me as a buyer but also the vendor. I would definitely use her services again if ever the need were to arise.

Seller review
Grace has been a pleasure to be involved with
over 2 years ago
Grace has been a pleasure to be involved with

It has been a pleasure to have Grace involved in the sale of my property. She has worked tirelessly and professionally in trying to obtain the best possible result for myself and family. She has kept us informed of developments throught the marketing period and has been available for advice or just a casual chat what seems like 24/7. She has a pleasant and caring manner in addition to her professionalism and knowledge of her job. I do not hesitate to recommend Grace to any future clients and wish her all the best in her career. Kind regards. Allan

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