Grace's profile

Grace's reviews

  5  
Grace has 19 reviewsacross 12 different locations, showing 12.
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Grace's qualities as told by our client reviews: local expert, clear communication.
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Seller review
Above and beyond
15 days ago
Above and beyond

We felt as though we had Jason and Graces full backing from the very beginning. Jason gave us tips on little things to do to add value. Grace used her styling expertise. Grace did a number of extra private viewings after hours and I think in this current market with young professional couples wanting their first home that made a real difference. The marketing was slick and we were kept updated regularly via a very impressive open home/house interest tool. At every step in the process Grace and Jason made themselves available to answer our questions and guide us. Fitting in with our work and boat schedules. Grace and Jason were our champions. But did so with kindness, practical solutions and humour! Which we appreciated. Couldn’t recommend them any higher for what they did and achieved for our family. Especially getting 10 offers on our first home.

Buyer review
Approachable & great with communication
about 1 month ago
Approachable & great with communication

Buying through Grace and the team at Clarke and Co was a great experience. Grace in particular was awesome to deal with, timely with communication, very approachable, and easy to talk to. At negotiation time I always felt like I understood what was going on and could make informed decisions without any pressure. Would recommend to anyone.

Buyer review
Approachable & great with communication
about 1 month ago
Approachable & great with communication

Buying through the team at Clark and Co was a great experience. Grace and Jason in particular was awesome to deal with, timely with communication, very approachable, and easy to talk to. At negotiation time I always felt like I understood what was going on and could make informed decisions without any pressure, would recommend to anyone.

Buyer review
Easy to work with!
about 1 month ago
Easy to work with!

We had a great experience working with Grace! Her warmth makes her easy to work with and she is always ready to communicate when needed! We are grateful to have closed on a home with Grace support! :)

Buyer review
Easy to work with!
about 1 month ago
Easy to work with!

We had a great experience working with Grace! Her warmth makes her easy to work with and she is always ready to communicate when needed! We are grateful to have closed on a home with Grace support! :)

Buyer review
Professional Without the Pressure
about 2 months ago
Professional Without the Pressure

From the very beginning of the open home, the entire team was incredibly professional, approachable, and easy to communicate with. As we moved into the offer stage, Jason was extremely helpful and professional. Even as the vendor’s agent, we never felt unnecessary sales pressure or any attempt to aggressively push the price higher to a range we are uncomfortable with. The communication throughout the negotiation and contract process was smooth, clear, and efficient, which became especially valuable after experiencing some much more difficult communication experiences with other property transactions. Finally, Grace was absolutely wonderful after our offer was accepted. She was consistently friendly, professional, patient, and incredibly informative throughout the conditional process. Whether it was carefully explaining parts of the standard process or helping communicate additional requests with the vendors that were outside the original agreement, she was always happy to help and very quick to respond. Overall, the entire team has been professional, responsive, knowledgeable, and genuinely pleasant to deal with from start to finish. They made what is normally a very stressful process feel much smoother and more comfortable for us as buyers. Whether we are buying or selling property in the future, this team will absolutely be one of the first we think of. Thank you again to Jason, Grace, and Nicola — we truly appreciate all of your help throughout this process.

Seller review
Auction day was a relief thanks to Grace
6 months ago
Auction day was a relief thanks to Grace

Grace was a great agent and a pleasure to deal with. She was very helpful, explained everything clearly, and made the auction process feel far less daunting than I expected. She organised the builder’s report, communicated with my solicitor, and took care of the finer details so I didn’t have to worry. We also achieved a sale price greater than anticipated, which meant a great deal to me. I’m very grateful for her support and would happily recommend her to anyone selling their home.

Seller review
Awesome responsiveness and communication
6 months ago
Awesome responsiveness and communication

Luxe took on the sale of my property after a fruitless 7 months effort with another agent and Grace immediately brought energy and purpose to the sale process. She understands the market and provided valuable insight to set a reasonable expectation of sale price. Grace is an amazing communicator and I was never left wondering about the status of sales prospects. Settlement was delayed due to an unfortunate incident and Grace was empathetic and very helpful in minimising the settlement delay. Grace is a delight to work with and I highly recommend her to prospective vendors.

Seller review
Above and beyond service with care, clarity, and integrity
7 months ago
Above and beyond service with care, clarity, and integrity

I can’t recommend Grace Henderson, Maria Riediger and Mike Lovell at Luxe Realty highly enough. Throughout the sale of my home, they worked incredibly hard and truly went above and beyond to get the house sold. It never felt like they stopped — they were persistent, proactive and completely committed to seeing it through. Communication was always clear, thoughtful and consistent, which gave me a lot of confidence during what was, at times, an uncertain and stressful process. I also found the Property Hub tool extremely helpful — being able to see how each open home went and receive clear, honest feedback made a real difference and helped me feel informed and supported every step of the way. What really stood out to me was how professional yet genuinely warm and real they were. They didn’t just treat me as a client — they treated me as a person and that meant more than I can say. Their understanding, reassurance and steady guidance helped keep me grounded during a challenging time. I’m incredibly grateful for the care, determination and integrity Grace, Maria and Mike brought to the process and I wouldn’t hesitate to recommend them to anyone looking for a team who truly cares and delivers.

Buyer review
Excellent service
11 months ago
Excellent service

I absolutely recommend Grace to buyers and sellers. We faced some significant unforeseen challenges through the purchase, both with the settlement and personally. Grace shone through with endless commitment, professionalism, outstanding communication and extraordinary personal care.

Buyer review
Attentive and responsive to our enquiries
about 1 year ago
Attentive and responsive to our enquiries

We met Grace at a private viewing and were immediately impressed by her warm and welcoming approach. Throughout the buying process, she was super responsive to our questions and did a great job communicating with the vendor on our behalf. We're really happy with how everything turned out, and it's been great to see her follow-up support even after the purchase. We'd definitely recommend working with Grace.

Seller review
Grace is a hardworking and reliable agent
about 1 year ago
Grace is a hardworking and reliable agent

Grace helped us sell our home (two) and was always proactive and professional throughout the process. Grace went the extra mile to organise not just open homes, but also multiple private viewings and return visits for interested buyers. She communicated clearly, solved problems quickly, and made the whole experience much smoother. I would definitely recommend her to anyone looking for a dedicated and capable agent. — Samuel

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