Gisela's profile

Gisela's reviews

  4.9  
Gisela has 53 reviewsacross 17 different locations, showing 12.
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Gisela's qualities as told by our client reviews: strategic, empathetic, responsive, trustworthy, friendly, clear communication, local expert.
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Seller review
My Special Agent
over 3 years ago
My Special Agent

So very impressive went all out to push the sale and always kept in touch

Seller review
Knowledgeable and a worthwhile contributor
over 3 years ago
Knowledgeable and a worthwhile contributor

I appreciated her knowledge. She brought a good contribution to our negotiations. She is friendly and always acted professionally.

Buyer review
Genuine and helpful
over 3 years ago
Genuine and helpful

Gisela was wonderful to work with, she was always very accommodating to any request I had and her passion for getting me in to my first home was genuine. After a long time looking it was nice to know I was working with someone who was in my corner. Any first home buyer will be lucky to work with her.

Seller review
Excellent
over 3 years ago
Excellent

We would highly recommend Gisela Ngubo-Mchena to anyone looking to sell their property. She is very capable and extremely easy to deal with. Gisela kept us well informed and she goes the extra mile with potential buyers. She is very professional in every respect and again we would recommend her to any potential seller and buyer.

Buyer review
Best agent in Lower Hutt
over 3 years ago
Best agent in Lower Hutt

It was great to work with Gisela in purchasing this property. Her communication was excellent and as first home buyers she helped us through each step.

Seller review
Warm and genuine
over 3 years ago
Warm and genuine

Gisela worked hard behind the scenes and kept us up to date throughout but was never intrusive. She has a very logical mind and always offered up possible counter opinions to her own so we could weigh up things on our own terms. Most of all she was pleasant to be around so meetings were always fun and never a chore A+++

Seller review
It was like dealing with a very good friend
over 3 years ago
It was like dealing with a very good friend

Gisela made us feel comfortable and at ease when we we were going through a tough time. We always knew what was happening and she kept up us to date even on the small things, communication was amazing!! I found her approachable at any time and she always took into account our thoughts and feelings. Always on hand to help and assist us. I feel I have walked away with a good friend and I would have no hesitation recommending her to others.

Buyer review
Great professionalism
almost 4 years ago
Great professionalism

Gisela helped us a great deal and we are super grateful for her guidance throughout the process. We will choose her all over again.

Buyer review
Goes the extra mile!
about 4 years ago
Goes the extra mile!

Gisela is very friendly and patient. Working with her was a smooth experience for us. Right from the start there was clear communication. Gisela was happy to answer and address our concerns. She was very kind and made us feel comfortable throughout the process. We never felt rushed, and she was always available when we needed her help. Thank you for being so awesome Gisela!

Buyer review
Gisela with beautiful heart and soul
about 4 years ago
Gisela with beautiful heart and soul

Wow! Made buying a house such a breeze! I was new to home buying, and have heard horror stories from friends about terrible agents. Gisela was professional and personal! She never made me feel uncomfortable and helped me every step of the way! Gisela was extremely helpful, open, transparent, and reliable through the whole process, she really cared about me, understood my needs from the very first open house even giving me ideas on how better utilize the space. Gisela was always available to answer our questions and to show us the house any time we asked for. I rate her highly and strongly recommend her as your real estate agent.

Seller review
Gisela made our selling experience a walk in the park which produced a stellar result!
about 4 years ago
Gisela made our selling experience a walk in the park which produced a stellar result!

Where do I begin. From the first day we approached Gisela to discuss our goals in selling our first home, the entire journey has been truly amazing and rewarding! It is like unwrapping a package, ripping so many layers and, before we knew it, a beautiful gift was there waiting for us! In a property market seeing challenges for sellers at the moment, Gisela has done so well in putting together a marketing strategy that has helped us sell our home in a competitive price that will allow us to start the next chapter of our family's journey. The key thing for us was communication. It was important for us to agree on the strategy for the first 4 weeks of marketing and have the flexibility to adjust within that window depending on the feedback of potential buyers and keeping abreast with the property market situation. Throughout the whole process, Gisela has gone over and beyond by keeping us informed with weekly progress reports, marketing statistics, after-open home quick text updates, answered all our queries so promptly (however annoying they maybe but she was never annoyed) and provided well-thought-of recommendations. She has made the whole process a walk in the park! Unlike other agents we worked with where there is no communication given, Gisela walked us through all applicable options, got to know us, built a good relationship, communicating with us each step of the way, understood our goals and at the same time clarified expectations from us. In the end, all these has enabled our united efforts to produce the outcome that exceeded our expectations!

Buyer review
Friendly and Enthusiastic
about 4 years ago
Friendly and Enthusiastic

Gisela was so friendly and helpful from day one. She was very enthusiastic throughout the process and always seemed to lift the spirit when the buying process seemed a little daunting. She was so helpful in coming to our door with documents to be signed, and overall very happy with her professionalism, knowledge and service. Thank you Gisela for making our first home purchase a reality! You have been amazing!

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