Gisela is a kind and gentle person who listens to our problems and solves them. I would like to say Efficient and effective work process.

We had such an amazing experience working with Gisela. From start to finish, she made the whole process of buying our home smooth and stress-free. She was incredibly friendly, approachable, and always available whenever we had questions — no matter the time. Communication was easy, clear, and honest, which gave us a lot of confidence throughout. We truly felt supported every step of the way.

Well informed market knowledge, managed a challenging property sale with diplomacy and resilience as required. Highly recommend the realistic sales approach.

We are very happy with Gisele's service. She is friendly, knowledgeable and kept us informed throughout the process. She is a true professional with exceptional negotiation skills.

Gisela worked very hard to ensure our house was sold. She made herself available for all viewings she communicated back to us after each viewing. She was a pleasure to dwsl with. I would recommend her to others

From the moment we met, we found her to be friendly, warm and genuine. As our agent, she was knowledgeable and  patient with us through the whole process - a true professional. We are so grateful to her for all the time and effort she made on our behalf.

I met Gisela Ngubo-Mchena when my family engaged Harcourts to sell my mothers' house. The appraisal of the property and subsequent presentation of the sale and marketing plan was very thorough and in depth and left me feeling confident we had made a good choice. The sale process was complicated somewhat by another party with a share in the property who needed to be considered and consulted at all steps along the way and the property sharing some common areas and being overseen by a body corporate administration. Gisela handled all of this with confidence and ease and we were very impressed by the thorough communication and feedback she gave us, and her understanding of property law and market knowledge, and the various ins and outs of residential real estate. In short, I am very happy to recommend Gisela and the Harcourts team for any future property transactions. Thank you Gisela and team for your excellent work.

Gisela’s customer service is excellent and she make the purchase very easy.

I had very good experience with house sale with Gisela.

I strongly advise against working with Gisela from Harcourts based on my recent, frustrating experience selling my home. She initially quoted an unrealistic price to secure the listing, and the house ended up selling for significantly less after two long months on the market. Throughout the process, Gisela's inexperience was evident. She pushed for unnecessary expenses, seemed to favor the buyer's side, and struggled to determine the best approach to selling the property. We even missed important deadlines, like conditions of the agreement expiring, because she wasn't on top of things. I had to step in multiple times and advise her, even on something as crucial as changing the sale method, which ultimately led to the sale. To make matters worse, she wasn't fully transparent about the agent commission, and we ended up having to pay hidden costs. Save yourself the headache and potential financial loss - choose a different, more experienced agent who is upfront and transparent about all costs involved.

Thank you so much Gisela for your help with buying our home . Your knowledge and expertise made the process smooth and easy to understand for us. For any questions or concerns she did her best to respond even after the office hours, Gisela is amazing and the best sales agent I’ve ever dealt with..

We had a fantastic experience with Gisela. From start to finish, She was professional, knowledgeable, and attentive to our needs. She made the process of buying our new home smooth and stress-free. Her expertise in the local market and dedication to finding us the nice property truly made all the difference. Highly recommend!