Geraldine's profile

Geraldine's reviews

  5  
Geraldine has 308 reviewsacross 47 different locations, showing 12.
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Geraldine's qualities as told by our client reviews: honest, responsive, friendly, supportive, reliable, clear communication, local expert.
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Seller review
Outstanding service and all round support of the house selling process
over 3 years ago
Outstanding service and all round support of the house selling process

Geraldine, Peter and their team made the house sale of our dad's property seamless. With a no pressure and up front and honest approach right from the get go. No over promising and with a huge workload undertaken by their team, they brought genuine buyers to the table in a subsiding market. They went over and above by providing service outside what would be expected of a real estate agent. Our family cannot thank team Hermens enough. Please feel free to contact me if you would like to discuss how this was for us. Tony 0275443408

Buyer review
First Home Purchase
over 3 years ago
First Home Purchase

Geraldine was professional and helpful when we had to communicate with the vendors and when completing the contract. Really appreciated her help.

Seller review
Supportive and professional
over 3 years ago
Supportive and professional

We found Geraldine to be experienced, knowledgeable, supportive, and professional. We would absolutely use the services of her and her team again to sell in future.

Buyer review
Amazing Experience!
over 3 years ago
Amazing Experience!

The experience is amazing for purchasing this property, Geraldine is very nice and professional, many thanks.

Seller review
A sound and savvy knowledge ...
over 3 years ago
A sound and savvy knowledge ...

In a market that turned from a seller's to a buyer's almost overnight, bringing with it a level of uncertainty that made price predictions almost impossible, Geraldine's knowledge and experience both of the market and the business itself, proved invaluable. Initial expectations were quite high, but she deftly managed the shift in those expectations so that meeting the market became not only the most viable, but also the most sensible option. It had been 28 years since I had last sold a house and so in addition to working with a significantly changing market, Geraldine also had to manage a client with a huge emotional as well as financial investment in a property, both of which she did with skill and sensitivity. I remain extremely grateful for her guidance and support, but most of all for her expertise in achieving a successful outcome.

Seller review
Best in the business
over 3 years ago
Best in the business

Gerry made the process of selling our house simple and stress free. She is an expert at what she does and truely goes above and beyond for her clients. Could not recommend her more. We had a bereavement in the family the night before our auction and she took care of everything. Making sure we were updated with the sale without adding stress to our situation. A true professional. Thank you Gerry!

Seller review
Such a helpful team.
over 3 years ago
Such a helpful team.

Geraldine and Peter are so easy to deal with. They guide you through all the aspects of the sale. Kept us up to date the whole time. Couldn't get a better partnership than Geraldine and Peter.

Buyer review
Great service
almost 4 years ago
Great service

Geraldine was very accommodating and helpful throughout our search for a new home, we attended afew of her open homes at the start of our journey and she was very helpful and quick to send us links to houses that may interest us, once we found our new place she made the house purchase process very quick and easy, highly recommend to all

Seller review
Responsive, Supportive and Professional
almost 4 years ago
Responsive, Supportive and Professional

Geraldine and her team are real experts in the Vauxhall / Waverly area. Geraldine responded quickly to requests and has been supporting us for ≈ 2 years as in the lead up to this sale. She knew exactly what needed to be done to sell our house for a good price in a challenging market and the team really delivered, getting us sale before Christmas. Their systems and processes (marketing review, open home feedback etc) are well established and efficient. Geraldine was able to guide us to where the market would be and provided a personalised service. Our first house sale and we couldn't have asked for a smoother process!

Buyer review
Wonderful experience, Highly recommend
almost 4 years ago
Wonderful experience, Highly recommend

We could feel right from the initial interaction with Geraldine that she has got vast experience in the property industry, being in the field for so long. We found her service outstanding and so much helpful to make right choices to buy our first home. Not only she has got a in depth knowledge about housing market, but also she wS very honest, reliable, always ready to clear our doubts, and had shown excellent communication and kindness, which all helped us to make the right choices. She explains everything in so detail that we had absolute confidence in every step of our house buying. We would definitely recommend her service to all people.

Seller review
A stress free house sale, WE ARE ON OUR WAY
almost 4 years ago
A stress free house sale, WE ARE ON OUR WAY

We have just recently sold our house, and employed Peter and Geraldine Hermens of The Hermens Group to act as our real estate agent for the sale. Both Peter and Geraldine were professional and knowledgeable in their approach, their experience enabled us to make an informed decision as to what the best price for our house would be achievable in our area (Andersons Bay) and was sold in a very short time. Communication was excellent via phone and vendor portal so we always were aware of what was happening. Peter and Geraldine are consummate professionals with a high degree of integrity who went the extra mile to ensure a everything went smoothly and took the stress out of selling. We would also add this is the second house we have sold through Peter and Geraldine; they are a strong team and happily recommend them to anyone wishing to sell their house Keith & Janice Randall

Seller review
Like a beach holiday
almost 4 years ago
Like a beach holiday

Selling our house was like a relaxing holiday in Fiji. Everything was taken care of. Geraldine helped stage our home to give that hotel feel, Peter was painting the bathroom as if he was the home help and Amelia was lending us some of her fab furniture to give that 5 ⭐️ feel. Our home flew off the shelf in no time and now someone else gets to enjoy the hotel life right in there very own home. I guess the saying is right, “nobody does it better”. So we would like to say “thank you Mr Hooker!”

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