Fannie was open, relatable and professional at all times, she had a good understanding of the market within the area and was happy to answer all questions fully. She was easy to contact and responded quickly to texts and emails. She was also very understanding and supportive of the stress of buying / selling properties and approached all conversations with a relaxed easy manner, reducing the stress for all.
We had an outstanding experience working with Fiona Li and Fannie to sell our house. From start to finish, they demonstrated incredible professionalism, expertise, and dedication. They were always available to answer our questions, provided excellent advice, and kept us informed every step of the way. Fiona and Fannie went above and beyond to ensure our property was presented in the best possible light, and their hard work resulted in a smooth and successful sale. Their attention to detail and commitment to achieving the best outcome for us were truly remarkable. If you’re looking for agents who are knowledgeable, reliable, and genuinely care about their clients, I highly recommend Fiona Li and Fannie. They exceeded our expectations in every way!
It was a very challenging sale with many ups and downs and Will went above and beyond to help get it through. We were kept up to date constantly and Will's communication and professionalism was excellent.
Working with Fiona Li and Will Yang as my listing agents was an excellent experience. Fiona’s professionalism, deep market knowledge, and thoughtful advice made the process seamless. I want to especially commend Will for his exceptional performance. His patience stood out as he thoroughly answered all my questions and ensured I felt confident every step of the way. He is extremely detail-oriented, noticing and addressing things I hadn’t even thought of, which made a real difference. Above all, his trustworthiness and genuine sincerity reassured me that my best interests were always his priority. I highly recommend Fiona and Will for their outstanding service. Thank you both for your incredible dedication and hard work!
Our overall experience was impressive. Market knowledge and communication was great, I would like to express my gratitude to Jack for the professionalism he showed. Clearly just a great guy, well done 👍
Fiona and Will are exceptional real estate agents who expertly helped us sell our properties. Their professionalism and expertise are top-notch. We highly recommend them for a stress-free and successful experience!
Very professional with great communication throughout
Buying a budget friendly house for a First-Time Home Buyer in Auckland is nothing short of a Critical-Mission. But when you get a friendly Agent by your side who's completely invested with you in your search, you can stay assured that you're in good hands. We had a very positive experience with Fiona Li & Will Yang who was also reachable, and supportive in our quest to find our dream home in West Auckland. He understood what matters the most to us & what is our selection criteria. Likewise, he shortlisted the houses that could fit the bill for us. He was always prompted to listen to our needs & preferences before organizing our visits into any open house. He worked very closely with us to help us find the house that has a good last-mile connectivity for commute, has a good friendly neighborhood, premium location and all other amenities necessary for a healthy lifestyle. We give 10 on 10 score to him in his understanding of the market, real-estate economy, sale-purchase compliances as well as an ever-smiling face to boost the morale of his clients.
Fiona's team were excellent in responding to queries and to clarify things. Their response was very prompt and communication between the vendor was excellent.
Steven and Fiona communicate well between myself and the vendor. They even went above and beyond by reducing their commission so that the offer can go through.
We would like to say many thanks to Fannie, Fiona and the wider team for helping us to sell in this challenging market. They work hard and know the market very well. They provide professional service and give us good suggestions. It’s great experience to work with Fannie and Fiona. We highly recommend them to anyone who would like to sell their property.
