The Smiths always follow through with what they say they will do and the marketing is excellent and allowed my property to be promoted well. They individually work to their strengths and as a team all areas of expertise are covered. I have no hesitation in recommending the Smiths and will certainly use them again.
Very professional approach and very thorough in detail of how to market your property to the right buyers to achieve better than expected outcomes
The smiths were contracted to the vendor in our case. They worked for them and weren't on our team , that was really obvious in our experience. I really didn't enjoy our experience in dealing with them I found it stressful and gross. Key points that annoyed me... 1- I felt like they would say anything to get the deal over the line , some things being assumptions and of little or no truth. And to back their constant lies up they used a frustrating but useful strategy. Throughout our house purchase we probably had 3 rounds of days of going back and forward trying to get the deal done. Throughout each of those days they would all call me. And each and every phone call I would be playing catch up from the last conversation having to reiterate what the last person said to me and figure out if that had any truth/value to it. Most of the time they would tell me something different to what their last colleague told me not so long ago. Time is of the essence in those deal and speaking to 3 of them in one day playing catch up on the facts from the last caller in my opinion is un professional and is unfair. It is also very frustrating and leaves buyers like me not in the best head space , probably not the best place for someone to be when making such serious and life changing decision. The final thing that annoyed me is that I requested from the smiths to have more time before closing our deal. I saw that with the way our deal was going my partner and I were going to have no time to make our crucial decision. And it played out like that. Once we got all the documents we had less than 1 hour to sign and go unconditional other wise the deal fell over. I feel like this amount of pressure can't be legal. You should have plenty of time to go over everything and make an informed decision when signing a 30 year agreement. I think 1 hour isn't fair at all, and some would say illegal in my opinion , especially if it ended up in court.
Craig successfully outlined a target buyer type for our property at the outset of the campaign and despite challenging market conditions the property sold at auction to exactly the type of buyer Craig predicted. The auction price that Craig and the Auctioneer worked to get for us exceeded our expectations leaving us confident and happy that nothing was left on the table.
It was a pleasure working with the Smiths. Craig, Rebecca and Brendan marketed our home fantastically, and we were kept in the loop throughout the whole process. We felt we made the right decision from start to settlement.
I cannot recommend The Smiths highly enough. They guided us through the experience of selling our home with sensitivity and professionalism. They were always available to answer any questions or give support when needed. Highly recommend.
We bought from the Smiths and decided to sell with them because they made such an impression on us. Their honest and transparent communication and professionalism is top notch. We bought and sold as a family and loved having the Smith family dynamic throughout the purchase and sale. It was a smooth stress free ride working with them. They really are a family that works so well together. They're simply the best. Thanks so much to Brendan, Craig, Rebecca and your team!! Will definitely recommend anyone to the team!
Craig , Brendan and Rebecca work incredibly hard to make for a positive outcome when selling your home. the whole team have a depth of knowledge and experience which sees for a seedless process when selling your home . The smiths have sold 2 properties for us and would absolutely use them again in the future . you won’t regret hiring this amazing team . very happy seller 😃
Craig, Rebecca and Brendan from The Smiths are an incredible team. You won’t be disappointed. They did an amazing job selling this property and went the extra mile more than once. Thank you ! . They are straight up, honest, reliable and get top results regardless of market challenges. Their knowledge, professionalism and expertise is second none. I’ve been both a vendor and purchaser several times with The Smiths over the last 20 plus years. Having experienced the way they operate and their integrity from both sides of the table you have to seriously consider them as your next agent to.
Great communication, super helpful and just all around great people!
The best part of the experience with the team as a vendor is the level of transparency through out the process. They have provided great assistance through the procedures and frequent communications with updates. They will definitely be my go to team in the future when the opportunity arises again.
Working with The Smiths was impressive from start to finish. From their impressive database of contacts, slick campaign and amazing client care. We truely felt like we were welcoming old friends back into our life having sold with them before. We wouldnt sell with anyone else having had two cracking results. Thank you team Smith.
