Chelsea Higgott

After talking to Chelsea about her proposed approach to selling our property at 17 Tuapapa Road, and seeing her outstanding local knowledge of the residential property market, it was an easy decision to trust her with the listing. Chelsea’s communication throughout the sales process was excellent. Her straightforward, no-nonsense approach was a refreshing change from what can sometimes be expected in the real estate industry. She was genuinely enthusiastic about achieving the best outcome for us, and that enthusiasm clearly carried through to prospective buyers, helping showcase the strengths of our property. After only four weeks on the market, and following some robust negotiations, Chelsea achieved a fantastic result for us as vendors in a market where similar properties had been sitting unsold for months. I would absolutely have no hesitation in recommending Chelsea to anyone looking to sell a residential property in Taupō. Her honest, professional and enthusiastic approach sets her apart.

I first met Chelsea when I was viewing one of the earlier properties in my search, relocating from Northland down to Taupo. I could have gone a different direction after that, but I didn't — I kept coming back to her, and that says everything. Moving between regions isn't simple. I was making trips down specifically to view houses, and Chelsea organised everything so that each visit counted. She lined up viewings back to back, made the most of the time I had, and never made it feel rushed or transactional. What stood out most was how well she knew the market. She wasn't just showing me listings — she was actually listening. Over time she built up a real picture of what I needed in a property, not just the specs, but the feel of the place, the lifestyle fit, all of it. That kind of attention is rare. She was honest when honesty was needed, kind throughout, and went out of her way on the things that didn't strictly fall in her lane. By the time we found the right place, we both just knew. There was no second-guessing. It was one of those moments where the process and the outcome lined up perfectly. By the end of it, it didn't feel like a professional transaction. It felt like a good person had genuinely helped me find a home. I'm grateful for everything Chelsea did, and I wouldn't hesitate to recommend her to anyone.

Chelsea was so helpful, we are out of town buyers and she communicated with us regularly to let us know what was happening, she made herself available for the building inspection at short notice and organised a quote for us with a local supplier. Chelsea made sure that we were aware of the property, as she knew it would meet our needs and arranged for us to view it. She made the process of purchasing seamless.

Proactive to achieve a great result Chelsea was able to carefully construct a great marketing approach for the sale of our house. Her enthusiasm, dedication and professional expertise made working with her an absolute pleasure.

Chelsea was awesome to work with from start to finish. We teamed up with her on a plan to buy and sell properties, knowing the timing had to line up—and she was 110% on board from day one. Her energy is infectious and she brought a level of commitment that really made a difference. On both occasions, she went to bat for us and worked hard to help us achieve our goals. She’s proactive and dedicated, and we felt supported the whole way through. Would happily work with her again.

As soon as I spotted the house and contacted Chelsea to show me through the home, instantly had a good vibe and it felt like the right move. She has made the whole first home process super clear and easy. Always made herself available on phone and in person to answer any questions that come up and kept me informed throughout the process.