I recently had the pleasure of working with Charlotte from UP Real Estate, and I was thoroughly impressed with her work. From the very beginning, Charlotte made the process of selling our property smooth and hassle-free. She was always available to answer any questions we had, and her communication skills were top-notch. I felt like I could trust her with anything related to the selling process. One thing that really stood out to me was Charlotte's exceptional customer service. She not only met our expectations but went above and beyond in her role as a real estate agent, assisting with due diligence from the buyers perspective, removing as many barriers as she could to make the process easier for them and stepping them through the process to make them feel comfortable. Charlotte's attention to detail and commitment to her work is commendable. She kept us well informed at every step of the way and provided valuable insights and advice throughout the process. Her friendly and approachable demeanor made the experience less stressful and enjoyable. Ultimately, Charlotte came up with an effective campaign, which proved successful in selling our house quickly with the lowest stress possible. Overall, I am very happy with my experience working with Charlotte, and I highly recommend her to anyone looking for a reliable and trustworthy real estate agent.

We recently PURCHASED our new family home from Charlotte Powdrell of UP Real Estate, I can honestly say that it was her follow through that resulted in the sale. We looked for some time for the right home and have dealt with many sellers agents in this purchase (and others before). In 2022 especially, the majority of sellers agents seemed to have 'a take it or leave it' approach, perhaps left over from the sellers market of a few years ago, but not Charlotte. As the buyers, Charlotte effectively moved the momentum away from our alternative choice. As the listing agent she was diligent and kept coming back to us about an Open Home we'd viewed and our needs. When the owners accepted the need to adjust to the market, it was her direct efforts from keeping that communication open which caused us to take another look, delay an offer on another property and address our pre-auction concerns. She made sure we were focused on her listing as our new home, making the other two comparable options our second choices. Charlotte threaded her way through a challenging post auction negotiation and made the follow-through process smooth for us as the buyers. From the buyer's perspective, Charlotte didn't come across aggressive or pushy; she was proactive and helpful, did what she said, when she said and stayed in contact. We're delighted with our new home and I'm confident that if you choose Charlotte as an agent, she'll stay on top of your house sale, maximising opportunities with potential buyers and she'll take ownership of the process. Russell

To whom it may concern, We have recently engaged Charlotte Powdrell as our sole agency agent in the sale of our home. We had no previous relationship with Charlotte and first met her at an open home. Our first impressions of Charlotte at that open home were reinforced by both her open home follow-up and then through our engagement with her in the sale of our property. Charlotte is motivated, professional, has a 'can do' attitude and an energetic x-factor that is a point of difference. Her knowledge and understanding of the property industry was impressive. Her motivation, research and analysis to fully understand the market we were selling in, comparable listings, trends, and prospective buyers was a point of difference. The property market currently is very challenging and Charlotte worked extremely hard in every aspect of the process to achieve a sale. She stayed connected with us through every step and constantly reflected on the process and considered different strategies to achieve a sale. She sought on occasion advice from the UP Directors to test and confirm the development of her sales strategies and the company were very supportive of the sales process end to end. This cohesive and collegial strategic approach led by Charlotte in my view directly led to the sale of our property. My view is that we would not have achieved the sales outcome we did in the current market had we not engaged Charlotte as our sole agency real estate agent.

Charlotte is an excellent communicator, superbly thorough, endlessly caring and a genuine good human being. She is knowledgeable and helpful, always going above and beyond. For anything Real Estate and when it's time to sell the home that she helped us purchase, I'll be giving Charlotte a call! Fleur