Charlotte made the selling process as smooth as it could be. Being a 1st time seller I knew I needed an agent who was prepared to provide a little more guidance than normal. Nothing was too big or too small of an ask, she was always willing to help. Not only was she very helpful, ultimately she proved to be very successful too! We ended up with 2x multi offers situations (4 offers each time) and ultimately sold for a great price considering the market conditions. Ultimately Charlotte’s amiable approach was a pleasure to work with.

We cannot speak highly enough of Charlotte. She listened to us & provided us a quick & easy sale with the price we needed to be able to continue on to our next journey.

We had a fantastic experience working with Charlotte to sell our property. She was an absolute pleasure to deal with—always warm, professional, and approachable. Charlotte brings a great deal of energy and positivity to the process, which made the experience smooth and enjoyable from start to finish. Her communication was clear, timely, and effective, keeping us well informed at every stage. She was proactive, always one step ahead, and made sure everything stayed on track.

As first-time homebuyers, we had numerous questions and uncertainties, but Charlotte patiently and thoroughly addressed each one, providing exceptional support during our first home purchase. The entire experience was seamless and enjoyable, thanks to her professionalism and dedication. We couldn’t be more thrilled and would wholeheartedly recommend her to anyone embarking on their home-buying journey. Thank you, Charlotte, for making our December home purchase such a memorable and positive experience. We are incredibly grateful!

It's hard times in the market but Charlotte was fully committed to obtaining a result throughout the campaign, right to the very end. Her professionalism was exemplary and her cheerful personality took away the stress of selling the property. I was kept fully informed of progress and provided with realistic advice at regular meetings. The campaign was very well thought out and showcased the property to its best. Both my sister and I are grateful for the hard work you put in right to the very end

Charlotte was a pleasure to deal with during the recent marketing and sale of our home. She kept us informed of progress at all times, went above and beyond to get interested buyers to put forward offers, did an excellent job of marketing our home and its unique qualities at open homes, and ultimately found us a buyer in a difficult market.

We were very happy with the work Charlotte and Ivy put in to selling our home. We hadn't been through the process before and it was a slow market so they provided great advice, didn't pressure us into anything and communicated clearly every step if the way. They both retained great enthusiasm and worked hard throughout the entire process. The entire UP team were really supportive on auction day and we were happy with the outcome. Thank you!

Right from the first contact with Charlotte regarding the new home purchase she quickly followed through with all of the information I needed. She negotiated on my behalf for sale and purchase agreement which took to about 11 PM at night. Her tenacity was to my benefit. I was happy to give her some dinner whilst she was too-ing and fro-ing between myself and the vendor. Once the sale was completed Charlotte made it easy for all of the subsequent due diligence required such as building inspection, measuring rooms for new 'stuff', conditions for purchase etc, all in a very timely manner. Charlotte is a natural in her role and her professionalism and communication is outstanding. I would not hesitate to recommend Charlotte to anyone buying or selling.

Trying to buy our first home, we came across every type of agent, and Charlotte was by far one of the most enjoyable and easiest to deal with. She had excellent knowledge about the area we were buying in and was always responsive and quick when we had questions or needed more information. It was an absolute pleasure!

Charlotte sold our property this year after a unsuccessful campaign with another agent/company. Her work ethic and willingness to go above and beyond to get us a successful offer was amazing. She also helped us purchase our new home and we are so grateful for her help and patience 😅

Charlotte was extremely kind and generous with her time in giving me information and advice with regard to my move to Titirangi. She alerted me to the gas hook-up, helped me navigate the locks, and showed up to welcome me. I found her warm and honest. Great Experience Lea (Buyer)

Charlotte was extremely kind and generous with her time in giving me information and advice with regard to my move to Titirangi. She alerted me to the gas hook-up, helped me navigate the locks, and showed up to welcome me. I found her warm and honest.