Charlotte & Hamish had great communication skills displaying a high level of professionalism. Their knowledge of the market in Ponsonby was evident by the results they achieved with the sale of our property.
My wife and I had previously sold a property through Charlotte. We were planning to purchase a rental property which was offered for sale by auction. Charlotte organised the inspection and checked the property documents to ensure all was in order, together with our solicitor. We were successful due to her negotiating skills with the seller after the auction failed to reach the reserve price. She recommended a local property management company to look after the unit and tenant. This proved to be an excellent and cost effective means to manage everything. Following a change of plans we decided to sell in a market which was just starting to show signs of slowing sales and falling prices. Despite this, Charlotte promoted the property effectively and completed the sale in a highly competitive market within 3 months. The result was extremely good in a deteriorating market. This was due entirely to her hard work and persistent and effective marketing. We have no hesitation in recommending Charlotte with her knowledge of the Ponsonby/Herne Bay/Grey Lynn market, and further afield. Charlotte is a very good negotiator, and has great marketing and property presentation skills. When we purchase again we will not hesitate to ask Charlotte to provide the excellent service and knowledge of the real estate market as she has done in the past.
We engaged Charlotte to sell our home recently in Westmere and could not recommend her highly enough. Her extensive experience, friendly but professional communucatiom and close attention to detail when marketing our home meant that nothing was left to chance in our advertising campaign. We sold under the hammer at auction and were thrilled with the result. Charlotte goes way beyond the extra mile for her vendors and it shows!!!!
I cannot recommend Charlotte highly enough! Her communication was excellent and commitment to go above and beyond for us, and our property, was outstanding. Charlotte worked tirelessly in a very tough market to get us a sale and we are truly grateful for her hard work. We wouldn't hesitate to use Charlotte again.
Charlotte was a brilliant agent who really understood our specific situation and unique needs and provided the perfect support and proactive package that we needed to achieve the best outcome for our property, in a very challenging market. Charlotte's care and attention in a project management role managing our property preparation whilst we were overseas was exceptional and her clear & concise comms provided the comfort and peace of mind that we needed. I wouldn't hesitate to highly recommend Charlotte to anyone looking to sell their property!
Charlotte's market knowledge and understanding of what is required to sell a property is the best I've come across after many years of buying and selling. There were numerous things during the campaign that I needed to consider in selling my house for the best result and Charlotte explained these while regularly communicating every step of the way. She is a very focused, considerate and passionate lady that gives 100%. Thank you very much Charlotte.
Charlotte is a very personable realtor. As such, she quickly and easily connects with clients and potential purchasers alike. I found Charlotte to be knowledgeable and thoroughly professional, yet her easy manner, charm and elegance all mask the quiet efficiency and attention to detail that she applies to every aspect of the sales campaign. I was impressed at how quickly Charlotte developed, implemented and took to a satisfactory conclusion, an effective marketing and sales plan. Charlotte kept me well informed throughout the campaign but without this ever feeling intrusive. A positive experience from start to finish.
Charlotte ran an excellent process for sale of my home. Her success stems from prioritising building an excellent working relationship rather than doing a transaction. That began more than a year before I decided to sell. Charlotte introduced her credentials and track-record initially, then stepped up with a competitive proposition when asked to pitch for the sale. From there, she sourced and navigated a buyer universe emerging from covid and managed a seamless experience despite hiccups along the way. She and her partner were excellent in helping me to manage the sale remotely, including preparing the house for sale - down to getting a missing completion certificate for a bathroom renovation using their contacts at Council. Her judgement, patience and willing to work with my agenda, even as that changed halfway through showed her commitment to having an excellent relationship first. Her drive and organisation achieved a great outcome.
Charlotte came highly recommended by a friend and I can see why. She is very enthusiastic, highly efficient, committed, persistent, and lovely – all important attributes in an agent – and most important of all achieved a great sale for me in very trying circumstances (on the day before we went into lockdown in 2020). She gave excellent advice on preparing and marketing the property and project managed the whole process. She went well above and beyond the call of duty – both before and after the sale. I highly recommend her.
Charlotte could not have made it easier for us or worked harder to get a successful sale. We were a bit weary and unsure after a prior attempt to sell with a different company but Charlotte was reassuring and confident and we instantly felt like our sale was in safe hands. She took a calm and thorough approach, making suggestions and walking us through the process for the best possible result. Charlotte took control and created a campaign that resulted in high numbers through the property and several pre registered bidders in what was a very tough market so we were delighted. We cannot speak highly enough of her and would recommend her to anyone who is after an experienced, honest and dedicated agent.
