Caroline is superb with full market knowledge and excellent communication skills.

Caroline is a hardworking and professional salesperson. She is result oriented and very good at negotiation. Although the sold price is not too satisfactory, the whole process is smooth and happy. Thank you and your team.

Caroline did a great Job in selling the place can not speck highly enough Always professional and willing to go that extra mile

Thanks for all the hard work and effort they made in the last month.They are the most efficient and professional agent!All perfect !and thanks again!

"Caroline and Steve have been very professional in selling 3 investment properties for me now, this being the latest one. I first met them when I purchased a property they were marketing about two years ago. They answered all my questions in a friendly professional manner, understanding why I was asking them and getting back to me in a timely manner. They show great attention to detail in what was needed to be done in order to get all 3 properties up to the best possible standard for selling. They also kept me fully informed about every potential purchaser, what they wanted and the best way to get the maximum amount from each buyer. I was also sent very comprehensive weekly reports, and felt that at all times I was fully informed. Selling your property is not 5 day 8 hour job. They communicated around the clock with me, by emails, phone calls & text messages, often quite late in the evenings, therefore going the extra mile. We are very glad that they agreed to be our marketing agents."

Caroline was an absolute pleasure to deal with. Kept me informed with all relevant market knowledge, checked in on before dates and was very helpful throughout. Caroline made house purchase a wonderful experience

“Caroline and Steve are both very friendly and professional. They both are remarkably accommodating in guiding, advising and providing the service. We are extremely impressed with their exceptional, unique and outstanding service with professionalism, excellent communication and sound knowledge of the market. Caroline & Steve put a lot of effort in with the marketing plan and kept us informed with the marketing progress. They always dealt with any matters efficiently and effectively during the high and low periods of the campaign. Caroline & Steve, thank you again for the outstanding service you have both provided us, and our family.”

"When we decided to put our property for sale, we have decided to go with Caroline & Steve who we’ve known for many years. We are very impressed with their professional advice, attention to details and meticulous reporting system, which have led to a “stress-free” process hence an outstanding auction outcome. You can’t afford not having the best real estate professionals to handle one of the biggest assets in life, and to us they are a PERFECT TEAM! We highly recommend that you should talk to them if you are thinking of selling – we will definitely entrust them to handle our other properties again in future."

Steve Williams & Caroline Yau, from Ray White Remuera had a very good understanding of the market, plus they seemed to have a wide range of potential purchasers within the market place ready to view my property. Being an overseas owner, Steve & Caroline made everything easy, accommodating and swift. I felt that they had my best interest in mind, and I knew I was in good hands. I am very pleased how swiftly my apartment sold. Thank you Steve & Caroline! It was such a pleasure working with you.

How can I put this in words. Steve would have to be the most onto it real estate person I have had the pleasure to work with. He was on the ball all the times. He found issues without any prompting that had to be resolved prior to sale. He chased these up diligently, making my life so much easier having someone who knows to keep on at it. Steve and Caroline were instrumental in helping us get the place ship shape prior to sale, by arranging chem clean, gardeners and staging to ensure we had the best presented house. Their follow through with prospective buyers was amazing to ensure that on the day we had multiple bidders, and likewise they kept me informed of every step they took. I cannot thank them enough and as you can gather it was a successful sale to a very nice couple. I could not have wished for a better outcome. Thank you Steve and Caroline. I hope you keep in touch. Barb and Graham.

Caroline Yau & Steve Williams acted as the Agents for the sale of my mother's property in Remuera. This sale presented two difficulties as my elderly mother speaks little English, and lives overseas. Caroline was able to use her Cantonese language skills to deal directly with my mother, and the time zone difference was no problem for her. Caroline & Steve were always pleasant to deal with, and organised every aspect of the sale, including painting and decorating, power supply, and marketing, promptly and efficiently. Caroline liaised with my mother, myself, the solicitor and buyers seamlessly, while Steve produced outstanding marketing material for our property. The entire process went very smoothly. I highly recommend Caroline & Steve as Agents, especially if you need an Agent with Chinese language skills. Vendors of 6 Richard Farrell Ave, Remuera.

Caroline and Steve are very professional at selling property. This is the second property we have given them to market for us. I first met them when I purchased a property. They answered all my questions in a friendly professional manner. I noticed that they are both very friendly and polite with me and all people they came into contact with. They also have the skill of cross marketing one property for another if one does not suit the purchaser. The choice of Auctioneer is important, and they knew who has the right skills and who to pick to get the best result. We are greatly indebted to them for selling both our properties in this slow market. Anthony and Anna - Vendors