1 example of her friendliness was the ongoing support via messages. It was like dealing with a friend i had known for a long time. I even received photos of the beautiful fruit trees I have now purchased with the property.
Caroline is genuinely lovely. We met her at an open home and she was personable and helpful. She gave us the confidence to make an offer, and followed the process through to the end. She made this our smoothest house purchase ever and was clearly liked and respected by the vendors too. Caroline is a fantastic communicator and has a beautiful manner. Nothing was a problem or too much trouble and we can 100% recommend her services.
Knows the local market, decades of knowledge. Friendly and real which makes it easy to communicate with her. Total professional. Does what she says she will do.
Caroline was fantastic to deal with when selling Mum’s house in a very challenging market. Mum had always admired her style and professionalism, so she was her first choice. Communication was open and honest throughout, and we really appreciated her keeping us informed and realistic every step of the way. We would happily recommend Caroline to others.
Caroline is the expert in selling houses on the hill, she has vast knowledge and experience in this area.
Caroline made the whole process of buying this property whilst we were still overseas very easy. She was precise and prompt with replying to questions and strived to find a win win solution for both parties. A very professional agent.
Obvious experience & local knowledge & negotiated well
I have not engaged her from the vendor side (yet--I would not hesitate for a second), but from the purchasing side she goes beyond the call to help make the decision process well-informed, convenient and very pleasant. Without pressure. Ideal.
From the beginning, Caroline was very clear about the likely process of the sale, understanding what our aspirations were, and giving us the benefit of her knowledge and experience of the market in which our house sat. She projected confidence which was reassuring and took time to deal with our questions. She put together a good marketing plan and implemented it with good success in terms of the exposure the house got and the number of people who visited either directly or through open days. ln what was regarded as a slow market she attracted interest and she gently and helpfully with her reports and comments guided us in what she, and we, felt was the right direction, calmly and with authority. We always felt she was on our side.
All extremely under taken excellently
Caroline's knowledge, and her experience of the Nelson market, was shown in her responses to any queries or concerns I raised. She made helpful suggestions re furniture placement, kept in touch during the sales process and, she has a great sense of humor- always an asset in stressful situations. I would recommend Caroline to anyone selling their home.
Caroline Fletcher
