Pre-marketing advice was helpful. Caroline and her partner worked really hard to get people through the house in the initial weeks of marketing, and we were very pleased to get a quick, competitive result. Caroline was always pleasant to deal with and communications were excellent throughout.
From even before the marketing campaign started, we knew that with Caroline we were in good hands. It's pretty easy to find a polite agent, but not everyone can come across as empathetic. At all steps of the process, Caroline made us feel like she was on our side. Providing not only the top level of professionalism at all times, she also helped us with a lot of the "little" things, such as recommending a painter to spruce our place up a bit. Just Paterson are a well known & regarded name in Wgtn real estate, & we particularly wanted Caroline to work with us, & at each step of the way she continued to prove that the faith we had vested in her was very well placed indeed. We recommend & endorse Caroline 100%, to anybody who seeks a friendly, respectful, & consummate professional, when looking to buy or sell their property!
Buying a home is one of life’s most important decisions. Rarely do you find an agent who puts the interests of both buyers and sellers above their own. This is what we found Caroline. Caroline was amazing she helped to make our purchase happen in complex and challenging circumstances. Her professionalism in terms of availability, communication, advice and understanding were exceptional. She worked tirelessly to make sure that all stakeholders came away from the sale feeling thrilled with the outcome. Caroline supported us even to the point of connecting us with an amazing local artist who helped us with an artwork that now sits proudly on the lounge room wall. Above and beyond.
I chose Caroline Collison to represent my property because I liked and trusted her. Liking somebody is no small thing when you are asking for their help in making the biggest sale or purchase decision in your life. Caroline took the time to get to know me and to connect on a personal level. That meant she knew what I wanted, what mattered to me, and what made my property special (at least to me). She is a genuine person - a far cry from the stereotypical “hard sell” agent, and I found that refreshing and reassuring. I always felt comfortable speaking frankly to her, and when she gave her professional advice, it rang true. Caroline was both optimistic and realistic about the price my home would likely fetch on the market - meaning I was very happy with the outcome, with no tinge of disappointment. I was overseas during much of the sale process, and I could rely on Caroline 110 per cent to assiduously follow up on issues with getting the property ready when I wasn’t on hand to make things happen. She really went the extra mile - even down to being a temporary companion to my dog (sending me photos of him played ng with toys) when she was showing buyers around. She was invariably calm and reassuring in my moments of anxiety - and of course she was right. While I ended up buying an apartment through another agent, Caroline showed me the first I fell in love with. She will be my “go to” person should I move again in the future, and I wouldn’t hesitate to recommend her to my friends, family or colleagues”.
