Having engaged Brooke Collins & Harcourts (Taupo) services to sell my property in a difficult market space has created a successful outcome for myself and family. Buying the property through Ellie-Jane & Brooke back in 2021; Brooke’s communication, flexibility to listen, adapt strategy and involve colleagues that could to work around renovating and my work & family schedule. The standout points for me Brooke prioritises being on site 15mins before Open Homes, Changing Days and time to maximise foot traffic, provided excellent marketing materials in hard copy, use of Harcourts website, Trademe online marketing services that bought a wide range of those viewing the property. Communication to inform me on outcomes of Open Homes immediately & or changes to team Mates Chelsea Bol (Successful purchasing viewing on a day she saw buyers at an Open home) highlighted the team work within the Harcourt’s structure. Thanks and look forward to settlement in a couple of months time. Thanks Brooke

Brooke was a fantastic agent in the sale of our house. At all times she was professional, friendly and attentive, and very hard working. She had great communication skills, always kept us up to date, and was very proactive in making suggestions for things that could help our sale. We were confident she was acting in our best interests and were very happy with the results we achieved. We can't thank her enough, and highly recommend her for anyone looking for a genuine, helpful agent to sell their house.

We listed our home with Brooke and had an accepted offer within the week. Given the current market we were certainly expecting to be in it for the long haul so to see an offer so early we were over the moon. Brooke went above and beyond to help us out. We were in Australia during the marketing process and with ongoing issues post tenants she handled everything for us and made what could have been a daunting process a whole lot smoother. We had dealt with Brooke previously both as a seller and a purchaser and we would have no hesitation in recommending her. She is honest and friendly and brings a genuine kindness.

Brooke was amazing through our dealings with her. She ensured we were always kept up to date with any information and jumped through hoops to make our purchase happen. We couldn’t be more thankful for her as our agent and will definitely use her again if we decide to buy or sell in the future 🥰

Brooke was an excellent Agent. Her professionalism was out standing and she was friendly, communicated well and kept us informed of all stages of the purchase. Would definitely recommend her to any future buyers and sellers of property

We had a great time while working with Brooke. She was 20/10 to deal with. She went above and beyond to secure us the exact result we wanted. She was dedicated to the job and we felt taken care of the entire time she was on it. We would enthusiastically recommend her to anyone who was looking to get a GREAT result for the sale of their property. WE ARE FIZZING!

Great communication, literally made the whole process a breeze from putting in an offer to going unconditional

Brooke was absolutely amazing, she got an offer in 3 days… wow that’s probably never happened before but we were the lucky ones. She was so passionate about her work and easy to communicate with. We are so grateful to you Brooke.. I can’t stop smiling… you did… thank you and we appreciate everything you’ve done for us…. But it’s still hard to believe that you got an offer on the table in 3 days

Good service. Prompt responses. Friendly and cheerful. Great communicator.

As first home buyers, it has been an eye opening journey for Matt and I into the world of real estate. We would like to commend Brooke for her work ethic and for the support she has provided us - She has been available at all hours, she has always followed up swiftly on queries or missed calls and has never made us feel stupid even when the questions did seem slightly silly. Brooke has been friendly, communicated clearly and shown great skill in managing a vendor and purchaser relationship - as I can imagine this wasn't always easy! Brooke has local knowledge of the Taupo area and could recommend us local builders, lawyers and other individuals involved in the buying and selling process of a property. Thank you again Brooke and best wishes for your future endeavours :)

She is helpful and friendly

We had a great experience with the purchase of mums unit, great communication throughout, ease of contact via email and text and all round a really professional approach to client relationships.