Kiah first connected with us when we started looking at a nearby property. From that first conversation, her approach was curious and genuine — never pushy or sales-driven. She was genuinely interested in what had prompted us to start looking, which led to further conversations about what might be possible. Kiah offered to do some due diligence on our home, appraise it, and help us see whether the numbers made sense. Her expectations were realistic and well researched, giving us confidence to move forward. A key moment that really captured who Kiah is as an agent was when I was heading overseas - a maintenance issue arose. I called her feeling overwhelmed and said perhaps this just wasn't our time! Kiah reassured us it was manageable, and, that same day, arranged a trusted builder to assess and quote the work. She then liaised directly with him while I was overseas. It showed her genuine investment in us as people, not simply clients. Throughout the campaign, Kiah was incredibly communicative and responsive to the market, while always sensitive to us as homeowners. She continually reflected on the campaign, refining wording and marketing details to ensure our home was presenting its true assets and value. Her approach was researched, considered and responsive to an ever-moving market. Kiah was equally patient with buyers, giving people the genuine human space needed to connect with a home. This ultimately brought us multiple offers and enabled us to move on to our next adventure, just around the corner in Hayes Paddock. We couldn't recommend Kiah more highly. She is a wonderful agent and a genuinely good human. It's clear she has chosen real estate because she loves people, life and living - and wants to make people's lives better!
