Ben's profile

Ben's reviews

  4.9  
Ben has 27 reviewsacross 15 different locations, showing 12.
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Seller review
Sam and Ben were professional, friendly, and super easy to work with.
4 months ago
Sam and Ben were professional, friendly, and super easy to work with.

We found the service that Sam and Ben offered to be exceptional from the beginning to the end of the selling process. They exceeded our expectations. by presenting comprehensive and timely information, answering all our questions in detail (they have alot of patience! ) and giving us immediate feedback on the Open Homes. We felt listened to and respected and we felt confident in their abilities and the advice they provided. The selling process is not an easy one to live with, and Sam and Ben not only demonstrated a deep understanding of the Wellington property market but were very reassuring when we had concerns about whether our house would sell or not. Their process worked and it sold within three weeks. We have no hesitation in recommending them to other potential vendors.

Seller review
Sam Newble and Ben Ryan
5 months ago
Sam Newble and Ben Ryan

The whole sale process was relatively easy, given that the house was built in the1990s “leaky buildings” era. Sam proved very easy to work with as he explained the process and outlined the issues. Viewing numbers were OK, but few offers resulted. Thanks to Sam and Ben the one offer succeeded.

Seller review
Calm and expert support
7 months ago
Calm and expert support

We cannot rate Sam and Ben highly enough. Not only do they have in-depth an up-to-date knowledge of the property market in our area (Hataitai), but they were excellent with providing the right kind of support and advice through the process - from the listing to open homes, and to sealing the deal! Communication was impeccable, and nothing was a bother to handle on our behalf.

Seller review
Professional, responsive and onto it
7 months ago
Professional, responsive and onto it

Sam and Ben were an exceptional team. Professional really responsive and got a great result for us in a tricky market. They gave excellent advice, and guided us through the process superbly. Highly recommended :-)

Seller review
Outstanding - trustworthy, informed and responsive
7 months ago
Outstanding - trustworthy, informed and responsive

We chose Sam as our agent because of the depth of his market knowledge, his enthusiasm and ultimately because he was friendly, down to earth and we felt we trusted him. We were right! Sam gave us good advice leading up to the house going on the market and even made himself available when we were unable to meet a tradesperson. He listened to our concerns, and gave us wise thoughts on marketing. Throughout the process Sam's communication with all of us was excellent - he gave us plenty of notice of viewings, and regular feedback on potential purchasers' responses as well as any issues. He followed through on everything he said he would, and we know he worked hard throughout the tender process. Sam has continued to help us with post-sale tasks including liasing between us and the seller. While we didn;t see much of Ben because Sam was so attentive, it was great that he had Ben as a back up - it made life easier when purchasers wanted building inspector/tradespeople to come to the house. We appreciated all the Tommy's agents who took people through the house and their support. Overall, Sam did an outstanding job, he was a good sounding-board and we would definitely use him again and recommend him to other vendors. Thanks Sam and Ben.

Seller review
Highly Recommend!
7 months ago
Highly Recommend!

Sam and Ben are a fantastic team! They were very easy to work with, knowledgeable and highly professional. We dealt primarily with Sam for the sale of our home. What a great experience. He was passionate about our home and worked hard alongside us to ensure the best possible outcome. Sam was aways calm, gave sound advice, and remained positive in a tough market. The excellent communication throughout the process was supportive, honest and helpful and kept us at ease. We had observed Sams work within Hataitai for many years prior to making contact with him and we were not disappointed. We highly recommend Sam and Ben and would definitely use them again in the future.

Seller review
Positive experience
7 months ago
Positive experience

Ben showed incredible integrity throughout the entire process, and I always felt I could depend on him. He made selling my house a positive and stress-free experience by keeping me regularly informed and truly understanding my situation. His professionalism and knowledge were evident in every step of the sales process. Even in a tough buyers’ market, when I wasn’t sure a sale would happen, Ben never wavered. He worked tirelessly and achieved the result we needed. His advice along the way was reliable, wise, and genuinely appreciated. He is approachable, handles challenges confidently, and guided the negotiations with skill and honesty. I highly recommend Ben. No challenging property is too much for him—he gets results and tells it like it is, so you always know where you stand. Thank you so much, Ben!

Seller review
Organised, friendly team
9 months ago
Organised, friendly team

I mostly worked with Sam to sell my home. He and Ben were really organised, did what they said they would and gave us clear honest advice. I know Sam has been in real estate for some time and he has the knowledge and gut feel for it. Both Sam and Ben were respectful, polite and considerate. Just nice people to deal with!

Seller review
Professional and personable
9 months ago
Professional and personable

Sam and Ben were a great team. We have previously bought and sold with Sam so felt we knew him well. We chose to work with him again because of his professional approach to selling as well as his personable comms and understanding of our perspective. It was lovely to meet and work with Ben through this process too - and in the end, the nitty gritty comms came down to Ben who did a great job! Thanks to you both and all the best.

Seller review
Honest and knowledgeable
9 months ago
Honest and knowledgeable

Sam and Ben sold our property in one week for a price higher than what we were expecting. We mostly dealt with Sam and found him to be very knowledgeable and easy to work with. He was always honest and realistic with his advice. We would not hesitate in recommending this team.

Seller review
Kilbirnie sale
9 months ago
Kilbirnie sale

I met Sam prior to the sale and from that day onwards our communications were virtual as absentee owners. Sam made it easy for us to do what was required with the sale documents. Great communications via email and phone. First open home generated the first offers. A buyer was signed within seven days thanks to Ben who stepped in during Sam’s absence. We are very happy to recommend these two gentlemen. You won’t be disappointed with there experience and professionalism that they bring to the whole experience of selling a property.

Seller review
Highly Recommended
9 months ago
Highly Recommended

Sam has a genuine warmth and honesty that made my wariness drop instantly. His expert advice was spot on for the target market. Sam accepted my opinions and answered all my questions patiently, thoroughly and above all respectfully. Sam and Ben were both fantastic in communicating pre and post open home updates. I am very grateful for a painless and positive outcome. JM

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