We truly hit the jackpot having Banson and his team, Gary and Shawn, help us purchase our first home. From the moment we met them, they took the time to really listen to our requirements, show us homes that aligned with our expectations, and guide our thinking by sharing their experience, knowledge, and expertise in real estate. That journey led us to our first property, which we purchased through them, and the entire process was a great experience. At no point did we ever feel pushed, forced, or rushed, in fact, it was the complete opposite. Banson’s early advice to take our time and reflect on our short- and long-term goals was invaluable. From there, the team supported us through negotiations, acted in our best interests, ensured pre-settlement fixes were taken care of, and consistently followed up to make sure we felt supported every step of the way. Buying a first home can be stressful with so many decisions to make, but they made the process feel manageable and even enjoyable. Most importantly, we felt genuinely cared for as people. It never felt like “just a sale”, instead, it felt like Banson and the team were invested in building a long-lasting relationship. All three were fantastic, but a special shoutout to Shawn, who went above and beyond in every interaction, showing real care, holding vendors to high standards, and taking pride in their job. We’ll absolutely be using them again in the future and can’t recommend them enough, especially for first-time buyers. Thank you again, Banson and team, no wonder you’re the number one branch!
Banson's reviews
Working with Banson was an outstanding experience from start to finish. His professionalism and clear communication truly set him apart. I would highly recommend Banson to anyone looking for a reliable, skilled, and dedicated professional.
Never had a bad experience with Banson. He always ensures he comes back to you if you have a question and is quick to respond. Explained everything well and is very professional. Don't be afraid trusting him to help you in purchasing your home!
Banson and his team (Gary and Shawn) helped us with our first buy home. The process was smooth and clear. This agent team communicates effectively between vendor and buyer. Highly recommend!
I had an excellent experience working with Banson. From the beginning, their team was professional, knowledgeable, and attentive to my needs. They took the time to understand exactly what I was looking for and guided me through every step of the process with patience and expertise. Communication was clear and timely, and I always felt well-informed and supported. Their market knowledge and advice were spot-on, which made the whole experience smooth and stress-free. What impressed me most was their genuine care – they weren’t just focused on making a deal but truly wanted to help me find the right property. Thanks to their dedication, I found exactly what I was looking for. I highly recommend Banson to anyone who is buying, selling, or renting property. They are trustworthy, professional, and go above and beyond for their clients.
Banson and his team were absolutely brilliant. They took care of us right through the buying process and guided us to our first home. Banson gave us sound advice, Shawn supported us with all our queries and Gary had the right technical knowledge to support us through. I would highly recommend Banson and his team and will definitely be using them in the future.
Great staff, Gary Wong was amazing and very professional, Brandon we met and he handed us keys and was very supportive. They provided a beautiful gift and made us feel like proud home owners! Great service and support through whole process!
Banson and team Raywhite were looking after a development within the Mt Roskill area. Within the team we mainly dealt with Gary. Gary was a delight to deal with. His attentiveness to our messages, delivery on actionables and the buying process felt effortless. We felt he was very professional, upfront about the expectations of the deal and represented the Raywhite brand strongly. We can't thank him enough for his approach, understanding of our needs (as we had to request a long settlement do to our daughter). He was able to liase and negotiation a fair outcome for both us as the buyer and for the seller. We never felt that our respect and considerations was ever in question. We looked at a number of properties before finding our new home and other agents did not ho above and beyond like Gary did. He reassured us of any concerns we had and was able to remain factual. We knew we were in good hands quite quickly and his consistency with his delivery as an agent is very commendable. We would highly consider in the future engaging with Raywhite again if we require future property assistance. We have truly valued the time, work and effort involved in the process. Our minds were put to ease when our requirements were accepted and we have welcomed our new home as first time buyers! Many thanks to Team Raywhite, Banson but most especially - Gary. Most sincerely - Thank you Scott H
I gave a four star rating because at the end I felt that the interest of the agent was more aligned for the seller rather than the buyer. A few times we had queries around proof and investigation we felt we were quickly sent to search through lawyers. We felt that it was important that the agent is representing both the buyer and seller, in that way it helps alleviate the pressure of trust between the seller and buyer in the future
I had the pleasure of working with Banson Chong as the buyer of 605 Manukau Road. From our very first interaction, Banson demonstrated exceptional professionalism, clear communication, and a genuine commitment to ensuring the transaction proceeded smoothly. He was always prompt in responding to questions, transparent with all necessary information, and proactive in addressing any concerns that arose during the process. His knowledge of the local property market, combined with his approachable and respectful manner, made the entire experience both efficient and stress-free. What stood out most was Banson’s ability to balance the interests of both parties while maintaining integrity and professionalism throughout. I truly appreciated his dedication, patience, and attention to detail. I would highly recommend Banson to anyone seeking a reliable and trustworthy real estate professional. It was a pleasure working with him, and I look forward to the opportunity to collaborate again in the future.
I had the absolute pleasure of working with Banson Chong and couldn't be more impressed.his professionalism,deep market knowledge, and attention to detail are second to none.Banson was proactive, transparent, and incredibly responsive throughout the entire process.I always felt informed and supported, and his calm,confident approach made everything run smoothly.I highly recommend Banson to anyone looking for a trustworthy and highly capable real estate professional.
