Got there in the end. Market knowledge good, communication good, professionalism great.
My personal experience was extremely stressful as the preperation to get house on market then all of the open homes was not a pleasant time. At the end of the day it is very personal and a one size fits all approach no longer works in today's world.
However, Ian has a knack of remaining upbeat and positive and that got me through the process, I think, in one piece. Ian will listen and do what needs to be done to make sure he sells your home. I do recommend Ian and his team and give them all, a weary, but kind of cheery, thumbs up :)