Selling my house was not an easy decision for me. I had been contacted by a number of agents and that increased the stress levels as to who to go with when finally making the decision to sell. I also have to add that I don’t really like dealing with sales people as my perception is they can just be after a quick sale that is going to benefit them and buggar what the seller wants. That is just my scepticism I guess! So along came Anthony. I was still sceptical after the first meeting but that is just me! Yes he was very friendly but of course what the seller wants in price can be poles away from what the agent advises you is a realistic price. I told him that if he felt he was as good as he kept telling me then it was his mission to get the price I wanted. With tongue in cheek he listed the house for the price I wanted. 3 weeks after listing I was presented with 2 wonderful offers that exceeded my expectations –“ told you so” is what I wanted to say to Anthony! He negotiated both offers in a very professional manner and kept me informed and up to date with what was happening. He had also been overseas on holiday during the initial listing of my property and his off sider was wonderful to deal with as well as his administration staff member Jane. I still found the sales process stressful and having to keep the house spic and span for viewings and open homes added to my work load each morning but found dealing with Anthony made it easier and I always felt I was in good hands. I would strongly recommend Anthony and I would definitely use him again should the need arise.

In early March my family and I started to look at residential properties in the Nelson Tasman regions. We looked at houses with Summit, Ray White and others but we felt frustrated at the lack of professionalism in some of the agents and lack of interest in us, making us feel as if we where wasting their time. When I first approach Anthony Carppe at Bayleys for a viewing of a property, I felt immediately that he was the right agent to help us to look at properties. The solar personality, the attentiveness and the professionalism of Anthony made us feel comfortable and in good hands. Fast end efficiency is printed in his DNA. It's clear that Anthony takes his job to a different level of respect to the average sales person. No wonder why he is on the top of sales person in the region often. I also have an appreciation for the kindness and attentiveness of his team at Bayley's Nelson. It is have been a very positive experience. we will be looking forward to use him again once the opportunity arises.

We would like to sincerely thank you and your team for the professional, helpful and friendly service you provided during our recent house purchase. While you were theoretically acting for the vendor, we feel that you looked after us extremely well and went out of your way to accommodate our questions, checks and inspections. One outstanding example was your joint offer to meet us at the new home late on a Friday evening when we were unable to make it to Richmond to pick up the keys during business hours. We really felt looked after and that has added to the warmth and friendliness we feel about our new home. Thanks again to you both.

We would like to thank you, and your team for the professional way you went about facilitating the sale of our property and will have no hesitating in recommending you to our friends and any of your future clients.

We would like to take this opportunity to thank you for the professionalism you demonstrated during the recent sale of our home. We appreciated your open, honest and transparent communication which we feel assisted in the sale. Your dedication to getting the job done is unquestionable and we would happily recommend you to family and friends in the future. You achieved what you said you would and we are delighted with the results.

• Yes, you were professional at all times and friendly. Easy to deal with, confident, well presented. • Yes, you presented offers well. It became a difficult situation as the P contamination seemed to get worse as we investigated further. My only disappointment was that we could not accept the second initial offer when the first fell through. Perhaps the second offer could have been put on hold, until the first offer became known. • Contact and feedback was good, professional and the right frequency In summary our house proved difficult to sell, due to unresolved P contamination. Whilst we knew about it, we didn't realise the damaging perception the market had of the issue, especially at such a low level. As such settlement took a lot longer than expected and I think it cost us around $20k in sale price. I think going forward market perception needs to be managed with regard to P contamination as $20k is an unfair capital loss to landlords for something that they didn't cause nor can they easily hold anyone accountable. Perhaps some investigation into health effects, trends in P contamination, P "expert advisers", decontamination options (for example Canada and US have a different perception of P contamination than NZers) to have on hand going into the sales process could mitigate buyers fears and reduce risk to both the buyer and seller, or at least give economical resolution options. You came up with a novel solution and found a buyer that I think will value the property and make it a home. Well done. Kind Regards .