End to End - Professionals . I have sold my house using Ray White. I had heard about them through friends & families but had never used them. I dealt with Anna and she was the main contact and person to lead my sale. I have sold and bought houses in the past for over 30 years, so I am not new to this game. I am a single mum, I was dreading how the process would go, what would happen, what do I need to do, how will my house be sold, what is the true market rate, what should I do with the furniture and other items in my house, how should I display my house to the potential buyers, how will the commission work, what is expected of me throughout the process and so many other relevant questions. Our process lasted for 4-6 weeks, they provided me with end to end service as I call it. End to end for me includes: discussing what they can bring to the table before I decide to engage with them, the knowledge base of the surrounding areas of the properties sold, understanding of the commission structure & setup, staging the property, providing genuine & honest feedback to me on my property, explaining in detail the options of selling, structure of the auction process and marketing strategies, marketing plan and how things will work, setting up a chat group on WhatsApp which really helped along the way, keeping me up to date each step of the way, not wasting a single moment, providing regular and timely weekly reports of buyers, supporting and explaining each step on the auction day, having the same gratitude after my property got sold, same as the gratitude shown at the beginning of the process and that — is the difference between the good and the great service of this estate agent. I could have chosen anyone and gone to others to potentially save little but who can put a price on the stress free, honest, upfront, friendly services? Not me. I am very grateful to have simply chosen the best real estate agent - Anna!

很有耐心，很專業的服務 100/100

From my experience. Choice the right person to sell my property it very important .it’s save the time and get top dollar . When you want sell the property, you need find the agent that understanding about the marketing strategies, negotiation skills. For me Anna has all of this skill . 5/5 Highly recommended 👍🏻

Anna has been a great agent and was very helpful throughout the buying process. I typically hate most agents who would lie, harass and push for a sale. Anna was perfect for us as she left us to do our own thing and when we had questions, she responded with haste and provided us with the relevant information.

Anna has been professional and kind. Kept us well informed. Very prompt at answering our questions. Joe has been responsive and helpful. Thank you for all your hard work. We highly recommend Anna and Joe!

Anna is the ultimate professional. She carried out the whole process of selling my home with confidence, knowledge and efficiency. Her ability to listen and understand my individual situation, questions and concerns was outstanding. She is very resourceful with an answer or solution to everything at her fingertips. Anna's communication systems were excellent. I felt well informed at every stage and she was was very considerate of my personal privacy and care of my property. I would absolutely recommend her to anyone who intends to sell or buy property, particularly in the Dannemora/East Tāmaki Heights area which she knows so very well.

We were under a lot of stress due to a close family member being very sick, and our need to get our house up to scratch as much as possible and quickly as we were on the move. Anna was extremely polite, positive and professional about the sale of our home. It was extremely stressful as I had to relocate due to my new position and she kept me informed and assisted my wife. Just prior to our first open home my wife’s mother passed away and Anna once again show how professional and caring she is. Her knowledge of the area is second to none. I would highly recommend Anna to market your home.

Anna understands the Dannemora area very well and her guidance and tips helped us sell the property under the hammer. Another thing which we liked about Anna is her ability to communicate calmly and her positive attitude.

Anna has been nothing but helpful with answering all of our questions since the start with open homes all the way through to settling. Highly recommend her, she's very warm and helpful with all our interactions.

Anna has been so helpful and communicative. Would highly recommend her.

We would like to thank Anna for her exceptional professionalism in helping us securing this property. Her dedication and attention to detail has really made a difference. Thank you for all of her time and effort she has dedicated. I would highly recommend Anna if you are looking for a professional agent who truly listens and understands.

Thank you Anna Lau help me to purchase my favourite house. I know Anna more than 5 years, she is a very approachable person. In early 2002, I told her I want to buy a house and ask her advise. She analysis the market trend and began to search the properties to meet my require. I am appreciate Anna's patient and her effort that I bought my house in a very good time and price. I strongly recommend Anna to anyone who want to sell or buy their house, Alex Hon, 15 Keppoch Court.