Thank you so much for your outstanding work in marketing and selling our property. Having relocated overseas during the open home and auction, we really appreciated how accessible you were and how quickly you responded to any questions or concerns we had. Your extensive experience, particularly your in-depth knowledge of the local community, was invaluable throughout the entire process. You provided clear and practical advice at every step, making the whole experience smooth and stress-free. We truly appreciate your professionalism and commitment. I will definitely recommend your team to anyone looking for a seamless, efficient, and hassle-free property sale.

Anna， Thank you for helping my parents in the whole process. It has been a very stressful experience for them, and you have made the journey very smooth and easy. From my mom: 你们做得很好，很-负责，积极的帮我们上網，找客户，开放日到拍卖总共不到一个月，巳帮我们卖出，还卖到很不错的价格，很感谢他-两位的努力才取得好成绩。多谢他两位!

Anna was a pleasure to deal with. She kept us informed every step of the way and provided valuable advice. We felt she was very diligent and hardworking for us during the sales process. We would have no hesitation in recommending Anna.

Working with Anna was extremely pleasant. Anna was helpful and always available and very professional. We would not hesitate to recommend Anna.

Anna and Joe worked so hard to sell my property and achieved an excellent result.

It is with great pleasure to be given the opportunity to provide a review on Anna Lau & Joe Lee. We initially listed our property with another real estate agent during the first quarter of 2024, but unfortunately, the auction ended without any bids. This led us to conduct further research into the local market, and that's when we discovered Ray White's strong presence in our area. We decided to reach out to one of Ray White's top real estate agents. After a brief discussion, we quickly moved forward, and the property was listed for auction within weeks. The service and attention we received were exceptional, and communication with Anna Lau and Joe Lee was seamless. Despite the challenging economic conditions, particularly in the property market, the property was successfully sold at auction. While the price wasn’t as high as we had hoped, we are satisfied to have completed the sale and can now move on with our lives in Melbourne. Our only regret is not approaching Anna Lau sooner." Kind Regards

Anna's expertise in the real estate market is impressive. She guided us with confidence and provided valuable insights that led to a successful sale. Her communication and professionalism are second to none.

My husband and I had the pleasure of working with Anna as we desperately needed to purchase a new house in the school zone while we need to sell our current house first. Based on the current market situation, our case is quite difficult to handle. However, with Anna’s professional and patience, she helped us sell and buy our house within one and a half months. From our initial conversation, Anna immediately put us at ease with her friendly manner, patient and knowledgeable about the local real estate market. With three generations living together, preparing an open home is not that easy . However, from the very beginning of the homestaging Anna has thought a lot for us. she kept us extremely well informed about the process, she always advocated for us and truly understood our needs, so the entire process was totally stress-free. We wholeheartedly recommend Anna to anyone looking for a great real estate agent, she does a great job helping homeowners navigate real estate!

In the current tough property market , Anna did an Amazing job on selling the property Anna and Joe Lee provided the best and also straight forward solutions and Suggestions when it comes selling the properties In addition, they understand our "needs" , at this tough selling market I would highly recommend to anyone if you are looking for someone that can get you the best deal to sell the property

I can only thank Anna for what she has done for us on the sale of our property. The service from her has been exemplary and her communication with us has been on a weekly basis sometimes daily depending on what has come up. Anna is professional in her approach to marketing and we wish her well for the future. Thank you once again Anna. she has been and I wish her

always right on time, helpful and very knowledgible Always right on time, very knowlegible and helpful + always on time, very professional and good information available

End to End - Professionals . I have sold my house using Ray White. I had heard about them through friends & families but had never used them. I dealt with Anna and she was the main contact and person to lead my sale. I have sold and bought houses in the past for over 30 years, so I am not new to this game. I am a single mum, I was dreading how the process would go, what would happen, what do I need to do, how will my house be sold, what is the true market rate, what should I do with the furniture and other items in my house, how should I display my house to the potential buyers, how will the commission work, what is expected of me throughout the process and so many other relevant questions. Our process lasted for 4-6 weeks, they provided me with end to end service as I call it. End to end for me includes: discussing what they can bring to the table before I decide to engage with them, the knowledge base of the surrounding areas of the properties sold, understanding of the commission structure & setup, staging the property, providing genuine & honest feedback to me on my property, explaining in detail the options of selling, structure of the auction process and marketing strategies, marketing plan and how things will work, setting up a chat group on WhatsApp which really helped along the way, keeping me up to date each step of the way, not wasting a single moment, providing regular and timely weekly reports of buyers, supporting and explaining each step on the auction day, having the same gratitude after my property got sold, same as the gratitude shown at the beginning of the process and that — is the difference between the good and the great service of this estate agent. I could have chosen anyone and gone to others to potentially save little but who can put a price on the stress free, honest, upfront, friendly services? Not me. I am very grateful to have simply chosen the best real estate agent - Anna!