Ali was extremely supportive, communicative, and super helpful throughout. We felt very well informed and comfortable making key decisions when necessary. We didn't quite get the originally appraised valuation, but we always knew that would be a stretch and, ultimately, it felt like both parties were happy with the price!
Ali was great to deal with and helped make the sale of our house as painless as possible. Would happily recommend to others.
Ali and Ashley are great people to work with. They have a good knowledge of the Market and the Process . . . and were very patient with us, answering all of our queries promptly with grace and professionalism. All communications and reports were prompt, professional, friendly and very informative. Ali and Ashley were spot-on with their appraisals and faultlessly managed every aspect of our marketing campaign, producing a result that we are certainly delighted with. Thank You !!
As purchasers, it is rare to experience the level of care, clarity and genuine professionalism that Ali brought to this process. From our first interaction through to auction day, she was consistently present, responsive and thoughtful in the way she supported us. Every enquiry was handled promptly, nothing felt too much trouble, and her communication helped us make a clear and considered decision on what is, without question, one of the largest commitments of our lives. Ali went well beyond simply facilitating a sale. She offered practical, grounded suggestions as we navigated our decision making, ensured our building inspection team had timely access, and took calls whenever we needed reassurance or clarity. Her warmth, attention to detail and just the right amount of humour helped ease the intensity of the auction process. Having spent a significant amount of time dealing with real estate agents over the years, Ali’s authentic, relatable and highly professional approach stands out as the best we have experienced. We felt genuinely supported as buyers from start to finish, and the thoughtful celebration gift at the end was the perfect touch. We would not hesitate to recommend her and would absolutely work with her again.
She guided us through our house sale against the odds, managing to get everything sold and settled just before Christmas, which felt nothing short of remarkable. Ali is utterly reliable, honest, proactive, and exceptionally kind — qualities that are rare to find all in one person. Her integrity shone through every step of the process, and we trusted her implicitly from start to finish. She kept us informed, reassured, and supported at every turn, and genuinely made what could have been a stressful time feel smooth and manageable. We truly loved working with her. Would recommend her 100/10.
Ali did everything she said she would and more. From carrying out the open homes, to the follow up phone calls and then writing up the feedback. Ali made several phone calls and video chats to us through out the campaign to check in and see how we were doing and what our thoughts and feelings were moving forward. She was amazing and I would highly recommend her to anyone thinking of selling their house.
Ali was so easy to work with, made things such a smooth process from the first phone call to the last. Very accommodating, very professional highly recommended Ali
Very thorough, and clearly put a lot of work in behind the scenes. Her advice on what aspects of the house to improve, without spending massively, was very useful and on point. And great communication throughout the process
I recently had the pleasure of working with Ali Hellesoe from Ray White Carpenter Realty to sell my the family home at 17 Tramway Road in Beach Haven, Auckland. As someone based in Whangarei, the process could have been daunting, but Ali made it seamless from start to finish. She not only handled the sale with remarkable efficiency—closing the deal well within the three-months—but also went above and beyond by personally traveling up to Whangarei to assist with signing the paperwork. That level of personal commitment truly set her apart and made me feel valued every step of the way. Ali’s expertise in the North Shore market, particularly Beach Haven, was evident right from our initial consultation. Ali provided spot-on insights into current trends, comparable sales, and pricing strategies that maximized our return without overpricing and risking a stal Communication with Ali was outstanding—clear, proactive, and always on my terms. She kept me updated via email, phone, and even quick video calls, explaining every stage in simple terms without any jargon. Whether it was feedback from viewings or negotiation updates, she responded promptly (often within hours) and made sure I felt involved without overwhelming me. Ali embodied true professionalism: honest, strategic, and relentlessly dedicated. She negotiated fiercely on our behalf, securing a strong offer that exceeded expectations I can’t recommend Ali Hellesoe highly enough. She turned what could have been a stressful process into a positive, efficient experience, and I’d work with her again in a heartbeat.
We cannot express enough about the outstanding service we received from Ali ( and Laurie) this is the second time we’ve trusted her with selling our properties and from the very beginning, she took the time to really understand our needs and was always there to answer any questions, no matter how big or small. Her professionalism, attention to detail, and deep knowledge of the market made the entire process seamless and stress-free, even with the challenges she had to navigate with our property. What really stood out about Ali was her commitment to keeping us fully informed throughout the entire journey. She offered insightful advice that allowed us to make confident, well-informed decisions. It was clear she truly cared about our best interests, going above and beyond not just with constant communication but also in securing the best deal possible for us. Thanks to Ali, the entire experience was exceptional from start to finish. If you’re looking for an agent who genuinely goes the extra mile, I can’t recommend her enough.
Ali and Ashley made everything pretty seamless for us. Selling our family home was daunting but once we pushed go these guys made it so easy to deal. The weekly check ins leading up to auction, everything. even though we didn’t get the initial result we wanted shortly after auction we got to watch the yellow sticker go up outside. Will for sure stay in touch should we want to sell another property again. Thanks again Ali & Ash
I have had such a great experience working with Ali, as a first time buyer she has been amazing through every step of the journey. From first meeting to buying spanned a long period of time, and I always knew it was Ali who I wanted to buy through. She is professional, personable, knowledgeable and helped to take any stress away and explain the process in detail. I couldn't recommend Ali enough!
