Alex Fort

Our experience purchasing our first home through Alex Fort was very disappointing. What should have been an exciting milestone for us was made unnecessarily stressful by poor communication, organisation and lack of support. Communication was extremely limited. We were not contacted by phone to advise that our offer was successful, and email responses were often delayed by several days. We frequently had to follow up information ourselves rather than receiving the guidance and updates we expected from the selling agent. We were also concerned about the LIM report, as one was not obtained from the vendors during the process. One of the most disappointing aspects was the way we felt we were treated as buyers throughout the transaction. Alex consistently communicated with and addressed me, however did not contact my female partner, despite her being equally involved in the purchase. On one of the very few occasions that she did receive email communication from Alex himself, he did not use her preferred name. This contributed to an ongoing feeling of her being overlooked and not treated with the same level of consideration or respect. Organisation around the pre-settlement inspection was also poor. Despite requesting a second inspection to ensure outstanding issues had been resolved, we received no assistance. Consequently, there was no second inspection before settlement. During the initial inspection, Alex appeared uninterested and made it clear immediately that he had somewhere better to be, which did little to reassure us that our concerns were being taken seriously. Work agreed to by the vendor remained incomplete on settlement day, and we were unable to contact Alex, who had left the country without arranging follow-up action or inspection. As very young first-home buyers, we expected to be guided and supported through such a significant milestone. Instead, we were left chasing answers and organising important details by ourselves.

Alex is a highly professional agent with a wealth of knowledge. In a tough market, he successfully sold our Coronation Street development within then required timeframe, which I put down to his expertise and the effort he put in.

We couldn’t be happier with the service Alex Fort and his team provided. They achieved a fantastic result for our property, securing a higher sale price than we expected and doing so much faster than anticipated. Their professionalism, communication, and commitment throughout the process were outstanding. We highly recommend Alex and his team to anyone looking for exceptional results.

Alex has been very responsive and helpful in my first home purchase experience

Alex sold our empty section in a great location. We expected a high price and were prepared to wait to find a right buyer. After six months and slow interest we suddenly found ourselves in a multi-offer situation. Alex did his best to help negotiating with the best buyer and we got the price we wanted. Well done, Alex!

all helped me out so much! Was always there when I had a question or needed support, I couldn’t have asked for a better experience buying my first home!