Honesty gave us confidence to make our best offer
As first time buyers in a tight and fast moving market, Shane and Julie's honesty and open, friendly approach gave us the confidence to make our best offer, that was ultimately accepted.
A couple of previous houses we had missed out on because we were not certain that those listing agents had disclosed all issues, and even had pretty obvious (and fairly expensive) issues minimised or dismissed, and so we had previously held back.
Shane was also the main contact during the settlement period and handled that well despite a few tradie related hiccups. Post-settlement we also received a nice bottle of bubbles and an expensive candle in a cool handmade box, and they even had Pizza delivered to us on moving day.
:)
Its the little things, and they do them well, highly recommended.