Anthony worked hard to sell the property and was very quick to respond to any issues he felt needed to be dealt with. The service he provided was open and transparent and we feel that he responded well to a quickly changing market, getting us a price that was fair and acceptable.
Overall we felt disappointed by Anthony & Bayleys. We’re first home buyers and communication was lacking throughout the settlement process. Credit where credit is due; Anthony was quick at arranging a private viewing for the property and was quick to respond when getting the sales and purchase agreement sorted. However, it felt like once he sold the property he lost all care. We had a long settlement - we signed for the house in November, and did not hear a single word from Anthony after that (to this day!) We settled on 11th Feb and were upset to learn the day before from our lawyers that we were entitled to a pre-settlement inspection, which Anthony nor anybody at Bayleys advised us of and by that stage it was too late to arrange. A couch was left at the property which the vendors told us via a note that it would be shifted a few days after settlement, and a sink was leaking water all through the garage, however Anthony did not let us know about this either. We were told by the lawyer that our agent would be in touch when settlement was complete. Anthony didn’t contact us, instead we got a call from the receptionist at Bayleys to come collect the key, and when we picked it up she handed it over without enthusiasm (we understand this is nothing new for them but to us it was a big deal and a massive amount of money for the house, and having this reaction did dampen our spirit!) We also didn’t hear from Anthony at all when we moved in - not even a quick phone call or congratulations note. We have since learnt that several other friends who bought houses received lots of communication from their agents prior to settlement and all offered pre-inspections, and received gift baskets when they moved in to say congratulations. None of this we received. As first home buyers with little knowledge on home buying, the support we didn’t receive during settlement was very much needed. What was meant to be a very exciting day felt tainted and stressful. Would not recommend.
From the first meeting right through the purchasing process, we appreciated Anthony's professional expertise and great communication skills. His friendly, caring and enthusiastic approach made the whole journey a great experience.
There’s no shortage of options when choosing an agent, meaning finding an agent can be a challenge. We chose Anthony Carppe…he’s not just a real estate guy...Antony is respectful, honest, reliable, professional, and friendly. A genuine bloke that we would recommend to anyone because he cares about people and understands what’s important to the customer, it’s not just the sale of the property. Earning five-stars from us for communication, knowledge & advice, contract handling, and overall satisfaction. Very impressed with the timely and professional communication. Anthony and his team went out of their way with regards to the Covid-19 requirements and other important details specific to our situation. His team is worth their weight in gold. Thank you, Anthony, you were a pleasure to work with and did what you said you will do… work on our behalf. We couldn't recommend Anthony enough.
Dear Anthony, You and your team did the utmost in helping us purchase and sell at the same time. It was done in a most friendly, professional and efficient way possible. We felt relieved knowing that we are in capable hands, since you understood the hurdles we were facing re. timing and coordination of settlement dates. Your friendly but action packed approach took the stress away from us. We can highly recommend you and your team.
We felt your team dealt with us in a friendly and professional manner, we were happy with how you negotiated the offers presented, your contact and feedback were adequate and regular, and we felt that the sales process and method was very professional. Thank you for your assistance to sell our Stansell Avenue property. It is much appreciated.
We live in Australia so wanted an agent that came highly recommended. Anthony and his team were extremely professional and always kept us in the loop. The marketing advice given was spot and they had the house sold in under 2 weeks. Thanks so much for all the hard work put into getting this house sold!
In a fast moving market, Anthony was quick to assist. He communicated clearly and in a timely manner. In a location with practically no housing stock and with a very tight timeframe Anthony made our families dream come true with no stress at all. Thank you Anthony for going above and beyond.
Anthony visited us with up to date knowledge of sales in the area, detailed package and realistic approach to marketing and selling our mothers house. We were impressed with how sympathetic he was to our situation and he helped us to get the house for sale in a short amount of time. The house was sold very quickly and for a great price under his expert negotiating skills. The process was seamless and we would highly recommend Anthony to anyone wanting to buy/ sell property in the Nelson area.
We chose Anthony because of his reputation as an honest, helpful, top selling agent. Our property went on the market on a Wednesday, an open home was held on the Saturday, a contract was signed the next Tuesday and the buyers moved in the following week. This all happened very quickly and thanks to Anthony and his team it was a great hassle free result for everyone.
Working with Anthony was simple, straight forward and professional throughout the process. Anthony has great knowledge in the industry and very easy to deal with. I have no hesitation recommend or engaging Anthony's services again in the future.
