The initial agent, Ayla, had great communication and was a delight to deal with. However, after she went on leave, the team that picked things up was not to the same standard - communication was lacking (likely because the first agent had already done the heavy lifting to seal the deal). Overall, and in hindsight, it is clear that far more should have been disclosed. The house had multiple fixtures that were literally held in place with hot glue, and there was little effort from Summit to provide transparency. I have less confidence in the organization and their procedures. It felt like corners were cut.

We worked with Ayla to buy our home in Richmond and she made the whole process so smooth and straight forward. She was excellent to work with, great communication and very approachable and helpful whenever we had questions. Thanks Ayla!

Glyn and Ayla were very easy to deal with, very professional and had great knowledge of the property so would highly recommend them.

Glyn and Ayla have been fantastic throughout the process of selling our house. A high level of clear communication meant we knew exactly how the sale process was tracking. It is easy to see why Team Delaney are consistently #1 and we would have no hesitation in recommending them to anyone looking to buy or sell.

Ayla was thorough and had great communication throughout the whole process, highly recommend.

Glyn engaged with us from the start, helping with market information, and informing us of upcoming properties. He listened to all our requirements and sold our home in super quick time.

Communication at all times

We found that Glyn was very good understanding of our requirements regarding selling our property. He carried this out with good market knowledge, thus coming to a satisfactory sale conclusion. Everything went smoothly with the expert help from Ayla de Jong.

Glyn came recommended, and we see why. Glyn and his team kept the selling process incredibly stress free. Communication was thorough throughout the whole process. Glyn and his team know what they are doing and I would not hesitate to recommend them to anyone buying or selling. And did I mention they got us a great result!

We had a fantastic experience working with Glyn. His knowledge of the real estate market was excellent, and he provided valuable guidance throughout the entire process. Communication from Glyn and his whole team was outstanding, they kept us informed every step of the way and were always available to answer questions. They worked incredibly hard on our behalf and achieved the result we were hoping for. We highly recommend Glyn and his team to anyone looking for a professional, dedicated, and effective real estate agent.

Outstanding service and communication throughout a challenging market. Highly professional and we’re stoked with the result. Thanks Team Delany!

Communication was excellent and always keeping me informed and being available when I needed to contact them. Very professional, knowledge excellent and felt they were working on my behalf.