From the moment we met Matt and Michelle at an open home, we knew they were the people we wanted to sell our house. They were friendly, approachable and happy to answer all of our questions, with no pressure at all. We walked away saying, "when we sell our home, they're who we'll use" and we're so glad we did. Selling your home is a big deal. You're trusting someone with one of your biggest assets, so having agents you genuinely like and trust is so important. Matt and Michelle made us feel comfortable and confident from day one. Their communication throughout the whole process was fantastic. We were always kept up to date, they were quick to answer any questions, and their advice was honest and practical. Nothing ever felt like too much trouble. What really stood out was how much they genuinely cared. We never felt like just another listing. They worked incredibly hard for us, and their level of service was outstanding. They exceeded our expectations in every way, and we honestly couldn't have asked for a better team to guide us through the sale. Thank you, Matt and Michelle, for making the whole experience such a positive one. We wouldn't hesitate to recommend you to anyone thinking about buying or selling a home.

We recently sold our property through Matt & Michelle, and we couldn’t be happier with the experience. From day one they were fully committed to getting us a result. They kept us up to date at every step of the process, clearly explaining what was happening and what to expect next, which really helped us feel informed and in control. The market was challenging, but they consistently kept our spirits high with their positive attitude, honest feedback and practical advice. We always felt they were working hard behind the scenes and genuinely had our best interests at heart. In the end, their persistence and professionalism paid off with a great result. We’re very grateful for their support and would happily recommend them to anyone looking to sell.

This was our second dealing with Kate and once again it was excellent. As out of town sellers Kate went above and beyond to make the process as easy as possible for us. Her communication was prompt and clear. We were given excellent advice and were in capable hands. We are very happy with the end result and can highly recommend Kate and Whitefox.

Excellent experience with Matt from Whitefox Queenstown. Great communication and commercial approach to the sale. Matt made the whole negotiation process and sales process smooth and straightforward. He was always available, helpful, and very knowledgeable. Highly recommended.

This was my second time dealing with Kate and she is fantastic. Very professional & knows the Queenstown market extremely well. Highly recommend Kate and her team.

Matt and Michelle were an absolute pleasure to work with throughout the sale of our home. Along with White Fox’s unique formula, their knowledge and experience in the industry were incredibly valuable when estimating the value of our home and guiding us through the process. From the very beginning, they were professional, approachable, and genuinely committed to achieving the best possible outcome for us. Their communication was always friendly, clear, transparent, and thorough, which made the entire experience feel smooth and stress-free. What really stood out was their honesty, attention to detail, and willingness to go the extra mile. We always felt informed, supported, and valued every step of the way. We couldn’t be happier with the result and would highly recommend Matt and Michelle to anyone looking for knowledgeable, trustworthy, and dedicated agents.

I chose Whitefox primarily for their marketing and unique approach to selling real estate, which I felt aligned well with my property. It was a bit of a leap, given they hadn’t previously taken on a property in the Mackenzie District, but I was introduced to Kate and from the outset, her enthusiasm stood out in a way I hadn’t experienced with other agents. She embraced the opportunity to take on a more complex, non-standard property in a new region, and approached it with confidence and genuine interest. Her communication was consistently clear, and building trust with her came very easily. Her knowledge was strong, and where needed, her willingness to dig deeper and fully understand the property was obvious. The result was outstanding. Not only did she respect and support the value I saw in the property, but she also connected with a buyer who truly understood it, matching that same level of enthusiasm and insight. She managed a high volume of enquiry with professionalism, quickly identifying genuine purchasers and securing a strong offer in a short timeframe which was so impressive. From there, she guided the process through with diligence and care, maintaining transparency, trust, and a sense of fairness between both parties. The end result was a smooth, efficient, and timely transaction and a genuine connection between the purchasers and I. I now consider Kate both a trusted professional contact and a friend. She has absolutely reinstated my confidence in the value of a great agent, and I couldn’t recommend her more highly.

This was our first home, so naturally we were going through a lot for the first time. We’ve had some experience with other property providers before, but our experience with Matt and Michelle from White Fox was truly outstanding. Communication was incredibly efficient - quick replies, constant updates, and we always knew exactly what was happening. What really stood out was how proactive they were, offering suggestions and guiding us through the process without us having to chase anything. Everything felt smooth, well-managed, and genuinely supportive. It’s clear they do business differently, and it shows. We honestly can’t recommend them enough. We’re very happy with the whole experience - thank you so much! Can’t wait to celebrate the new house.

Perfect communication from start to finish, we knew exactly what was going on at all times which is so helpful when selling. Michelle and Matt are such a great team and helped made the process go so smoothly from start to finish.

We selected Kate as our real estate agent mainly because we bought our property through her back in 2018. Because of her knowledge of our property, the market, and the marketing of the property, we were able to sell our apartment within a very short time from the date it was put on the market. This is incredible and we are very happy with the outcome. Kate has been very helpful all the way through our journey.

We can’t recommend Kate and Michelle from Whitefox highly enough. From day one they were professional, calm and steady — no over-the-top hard sell, no overpromising and under delivering. Just honest advice, clear communication and a genuinely easy working relationship. They took the time to properly understand our property in Arthur’s Point and the surrounding market. Their research was thorough, and they clearly understood the type of buyer our home would appeal to. We had two appraisals, and the difference was obvious — Whitefox knew the complex, the data and the clientele. That gave us real confidence. Their communication was 5-star throughout, and their marketing is genuinely a step above anything else we’ve seen in Queenstown. And on a personal note — they even walked our puppy dog! That level of care says a lot. We absolutely know we made the right decision choosing them.

I’ve worked with Kate on two occasions now - both with buying and selling my first home. Selling the home from out of Queenstown could have been a challenge but Kate and the wider Whitefox team were super helpful and clear in their communication the whole way through, which as a newbie made me feel really at ease with the process. Wouldn’t hesitate to recommend.