We had a first class experience dealing through Richard. He was professional in his undertakings and excellent in his communications. Richard is an Agent I would recommend to others and would be willing to use again in the future.
Riachard, Wei Sen and their team were all very professional. They took the time to understand our situation and our needs. They were real, honest and upfront in terms of the current market, which set us up for success. Every detail was taken into account, from the layout within our home to the overall marketing. We received ongoing communications throughout the process, which was excellent. I would recommend them to friends and family and would definitely use them again.
Wei talked about the procedure and delivered what he had explained. If you want to sell, ask Wei. He will get it done.
As above - was most impressed by professionalism and friendliness. Agent had been recommended to us and soon saw why. Communication was excellent. We were given full feedback after Open Homes - all members of team were most competent & friendly - property sold very quickly, partly we think due to excellent marketing (eg pictures, brochure, internet listing, etc) Costs of the marketing were all explained at outset.
Richard was amazing to work with. He made us feel very relaxed about the whole process as selling a house can be very stressful. He was extremely professional, kept us up to date on progress every step of the way, kept checking in on us to see if we have any questions, queries or just to see how we were doing. He is very personable and made us feel at ease knowing that he was working hard behind the scenes in our best interests. This was the first time we sold a house at auction and both Richard and the auctioneer were extremely supportive through the process and did an amazing job to get our house sold for a great price even during the downturn in the market. I would use Richard and the team at Wei Sen, Richard and Co during our next house sale if the opportunity arose.
You achieved the best possible outcome for me despite the declining market that other agents were very quick to tell me about. Both you, and your team, treated me with respect and kindness and I very much appreciated that. You listened to my concerns, your team helped me to get the house ready when there were things I couldn't do and that made all the difference to my experience. The brilliant outcome was I'm sure due to your teamwork, your knowledge of the local market and your commitment to getting things right. I'm patting myself on the back for my small contribution - choosing the right agent! I would highly recommend you to anyone who wants to sell their property with a professional, respectful team who will achieve the best price possible.
Great communication through the whole process, excellent knowledge about the market and sale process. A pleasure to deal with and would use again.
Richard and his team were fantastic throughout, with excellent communication and outstanding organisation. The advice about staging our home was invaluable, and I truly think it gave us an advantage. The marketing, regular check-ins, and a surprise multi-offer demonstrated that they are the best! Not only was Richard available at all hours, he also had all the answers! He supported us throughout the process by easing our minds and talking through the logic, with plenty of laughs along the way. We are so glad we put our trust into Richard and his team. We're sad that the journey is ending, but so grateful for the wonderful job they have done! We couldn't have chosen any better. Couldn't recommend the team highly enough!
Richard’s professional and relaxed approach to marketing my property, in a potentially challenging market, exceeded all of my expectations. He was extremely personable and up front and realistic with his strategy right from the initial engagement through to a great sales result. Surrounded by a team of stars to assist with marketing, preparing the property for sale, coordinating open-homes/viewings and liaising with the purchasers, I could sit back with total confidence that everything was in hand every step of the way.
Richard was the most supportive and helpful agent i have ever work with. As I was selling my home while living overseas, Richard went the extra mile to help me sell my property on time and for a great price. I would definitely use him again in the future.
What an awesome experience selling our home through Richard. He kept us in the loop the whole way through. The marketing was next level. We're so pleased we followed the teams instructions on how to best present our home. We would definitely sell through Richard again . Thanks Richard and Lugtons.
I was so pleased with how the purchase of my home was Richard was professional in every aspect Couldnt of asked for better service kept up great communication every step of the way If i were going to buy or sell again i would definetly be seeking his knowledge in the industry I wish you all the best
