We are lucky to be recommended Melissa by our rental agent. She lead us through the process effortlessly. She was easy to talk to, very open and transparent on everything, and gave us practical advices after understand our constraints. As a seller living outside of the city, we find her excellent communication skill and welling to put extra effort to help us really made the whole experience effortless. Our property was sold so quickly before we managed to blink our eyes and priced higher than we expected. Cannot be more grateful with Melissa.

Melissa impressed us from the start with her eye for detail! She recognised all the time, effort and money that had gone into our renovation, right down to the finer details, and we knew straight away she could sell our house for what it was worth. She proved herself 100%. She was hands-on throughout, helping us get the house ready for photos and open homes, right down to straightening cushions and setting up each room to look its best. She was professional, warm and easy to deal with, and her communication was outstanding: prompt, efficient and reliable. We’d highly recommend Melissa to anyone looking to sell or buy.

Going with Richard was always the plan, and he delivered on every aspect of the process all the way through, from the initial chats a year or so before going to market, to the end result with Hugo in the auction room, and the settlement process. This was an emotional sale for everyone involved, which added pressure, and everything was handled with professionalism, kindness and respect. It takes a team, so special thanks also to Jono, Rachel, Tessa and everyone else behind the scenes. Thanks Richie, appreciate you.

We had a great experience with Richard and his team. His communication was clear and responsive. He gave great guidance about what would get our house sold quickly and for a good price. We sold our property within 3 weeks of being on the market by auction.

I am incredibly grateful to Richard and the wonderful team at Hartles & Co for helping me sell our house on Vercoe Road. Having recently lost my husband, this was an exceptionally difficult time, but Richard went above and beyond to be supportive. They were kind, deeply caring, and a huge help from start to finish. I highly recommend them to anyone looking to sell.

Selling a home is often described as one of life's most stressful experiences, but thanks to Richard and his team, our journey was anything but stressful. From the very beginning, we felt we were in safe hands, and that gave us great confidence throughout the entire process. What we appreciated most about Richard was his exceptional communication and genuine care. After every open home, he would take the time to personally update us, sharing how the inspection had gone, what prospective buyers thought about the property, and what stood out to them. These conversations always kept us informed and reassured, and we never felt left wondering what was happening. One thing that truly set Richard apart was the detailed feedback he provided at the end of each week. Rather than giving us a simple summary, he shared comprehensive reports covering every group that had visited our home. He outlined their views, comments, level of interest, and whether they were serious potential buyers or simply exploring the market. This level of transparency helped us understand the market response and made us feel involved and informed every step of the way. Richard and his team didn't just help us sell a property—they guided us through the journey with professionalism, honesty, and genuine support. Their dedication, attention to detail, and consistent communication made the entire experience enjoyable and worry-free. We are incredibly grateful to Richard and his team for helping us successfully market and sell our beautiful home. Looking back, we couldn't have asked for a better team to represent us. We wholeheartedly recommend Richard to anyone looking for an agent who truly cares about his clients and goes above and beyond to deliver an outstanding experience. Thank you, Richard, for turning what could have been a stressful process into such a positive and memorable journey.

Melissa’s patience, perseverance and professionalism made such a difference throughout our house search and buying process. We knew what we wanted, but finding it wasn’t straightforward. Having someone on our side to do some of the legwork, explore options and keep things moving was invaluable. When properties start to look much the same, come with slightly different compromises, or simply don’t offer what you’re looking for, the search can become frustrating. Melissa stuck with us through it all, and we really appreciated her support and commitment to helping us find the right home. We highly recommend Melissa, particularly if you know what you want but feel stuck trying to find it. If you’re looking for a place, sit down with her for a chat and see how you go. We’re so glad we did.

Can't speak highly enough of Richard Hartles and his team. They were proactive, professional and friendly right through the process. As an out-of-town seller, we really appreciated his local market knowledge, which was always on point, and his broader team's willingness and ability to assist with minor handyman tasks in response to our and buyer queries. Their communication was top notch, with regular updates keeping us well informed on progress and all with positive, helpful vibes. Overall, we felt secure knowing the process was in safe hands, and would highly recommend Richard and his team to anyone considering selling property in Hamilton.

Alice has been great to work with from start to finish. Highly recommend.

I have not sold a lot of houses so am not fully familiar with the processes involved, at no time was any question a silly question, everything Richard covered with me was in a language I could understand. Richard was in constant contact with updates and I never doubted that he was working with the highest level of integrity and always with my best interests at heart. The communication from any other member of the team was always friendly and efficient. Overall the experience of selling my property, although stressful at times due to the market was made so much easier due to the confidence I had with Richard and his team, their open and honest communication and how easy it was to deal with them. It was also lovely to see how happy Richard was for me, when the property was finally sold.

Melissa is lovely to deal with. She’s a great communicator, very prompt, efficient and knowledgeable. Always ready with a smile and happy to help out where she can. She makes the process incredibly easy for us.

From the minute I walked into the open home that Hugo was hosting I felt supported, guided and absolutely no pressure. Hugo was not pushing but he sure knows how to sell a house. He was informative, extremely responsive and made the process of buying my first home super stress free. Hugo was flexible and ensured I knew everything there was to know. Hugo was professional but had a fantastic personal touch which made me feel like I was in the best hands. If I ever buy or sell in the future, Hugo will be the first person I go to!