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Our reviews

  5  
390 reviewsacross 48 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, strategic, supportive, local expert, clear communication.
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Seller review
A Fantastic Experience from Start to Finish
7 months ago
A Fantastic Experience from Start to Finish

We had a fantastic experience working with Team Blair Pointon! From start to finish they were professional, supportive, and incredibly easy to deal with. Communication was excellent throughout the whole process and we always felt well informed about what was happening. Kristina in particular was outstanding — knowledgeable, approachable, and genuinely committed to getting the best result. She went above and beyond to make the process smooth and stress-free. The whole team worked together seamlessly and it really showed. We couldn’t have asked for a better experience and would absolutely recommend Kristina and Team Blair Pointon to anyone buying or selling.

Blair PointonKristina Emson
Seller review
An outstanding team working for us
7 months ago
An outstanding team working for us

Outstanding Professionalism and respect shown by all towards us. Rapid response by the team, excellent communication by all especially after each open home or visits. Clear communication to any questions. 110% effort and amazing outcome of our much loved family home so full of wonderful memories

Blair PointonKristina Emson
Seller review
Next level marketing!
7 months ago
Next level marketing!

After having our house on the market for 12months with another agency we found ourselves dead in the water with little interest shown in our property. We then switched to Richard and Hugo Hartles and our campaign took off. 3 weeks on the market, multiple bidders on Auction day resulting in a successful sale! Do not go to any other agent!

Richard Hartles
Seller review
Supportive, honest, and always in our corner!
7 months ago
Supportive, honest, and always in our corner!

We had a great experience working with Richard Hartles. He was very responsive from the start and always made us feel like we were his only clients. We really appreciated how much he cared about our situation and how he consistently reassured us that he was on our side and working in our best interests. One thing that really stood out was how respectful he was and that he never made us feel pressured. We had actually spoken to Richard the year before when we were considering selling, but at the time we were still unsure. He was very accommodating, applied no pressure at all, and simply let us know he would be there whenever we were ready. When we reached out again later and decided to go ahead with the sale, he was just as supportive as before. That gave us a lot of confidence that we could trust him and that he genuinely had our best interests in mind. Richard also showed strong market knowledge and strategy throughout the campaign. When we weren’t getting the level of interest we hoped for, he recommended changing from an auction to a priced strategy before the auction date. That change quickly increased viewings and ultimately led to multiple offers and a full asking price result. He was honest, respectful, and easy to deal with the whole way through. It always felt like we could count on him to be there when we needed advice or reassurance.

Richard Hartles
Seller review
Top notch sales team that deliver results
7 months ago
Top notch sales team that deliver results

Selling a house while overseas can be a challenging endeavor, but Blair and his team ensured a seamless and stress-free experience. Despite encountering some obstacles, the team demonstrated exceptional expertise and unwavering support throughout the entire process, ultimately resulting in a very good offer and a swift sale.

Kristina EmsonBlair Pointon
Seller review
Truly Exceptional - Highly Recommend!
7 months ago
Truly Exceptional - Highly Recommend!

Rich and the team were absolutely incredible to work with. They were supportive, knowledgeable, and amazingly responsive from day one. Communication was phenomenal, we always felt informed and looked after. Our property went online on the Thursday, and by the following Tuesday Rich had already secured multiple offers. The entire process moved faster and more smoothly than we could have ever imagined. Everything genuinely exceeded our expectations, and we couldn’t be more grateful for the team’s support, guidance, and genuine care throughout the journey. Highly recommend!

Richard Hartles
Seller review
Professional and knowledgeable
7 months ago
Professional and knowledgeable

Blair and his team were professional throughout the process, keeping us well informed. They knew the market well and were able to secure us a result promptly compared to other homes in the area. They took the time to explain the process to us as first time sellers which was beneficial and made the process smooth.

Blair PointonKristina Emson
Seller review
Exceptional Service from True Superstars
7 months ago
Exceptional Service from True Superstars

Blair, Kristina and the whole from Team Pointon Lodge Real Estate were absolutely exceptional to work with. From start to finish they were professional, knowledgeable, and incredibly supportive. They communicated clearly, kept me well informed, and I always felt like they genuinely cared about getting the best outcome for me. This was the first home I have sold and I needed a lot of guidance and help throughout, I couldn’t recommend them more highly, just Superstars!

Blair PointonKristina Emson
Buyer review
Excellent service
7 months ago
Excellent service

Property sold within 48 hours

Richard Hartles
Seller review
Professional Team
8 months ago
Professional Team

Very professional. Great communication with a good market knowledge and plan to match.

Kristina EmsonBlair Pointon
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