Melissa was recommended to us as an experienced agent and we were very pleased to have her alongside during the process of selling our house. She took the time to understand our hopes and expectations along the way and always communicated in a timely and professional manner. We also felt that she offered the same respect and courtesy to those who viewed and ultimately submitted an offer on our house. These things were important as we wanted the process for us to be as much about the selling of a family home as a business transaction.

We had the absolute pleasure of working with Jono Hartles as our agent for the sale of our home at 3 Hapu Avenue, Hamilton, and we cannot recommend him highly enough. From the onset, Jono was consistently professional, thoughtful, empathetic and attentive. He took the time to understand our needs, communicated clearly at every stage, and was always extremely responsive to any questions or concerns we had. His calm and reassuring manner helped allay the typical anxiety that homeowners often experience when selling their property. Jono, together with his team, ensured that the entire sales process was smooth, seamless, and well-managed from start to finish. Their coordination, attention to detail, and genuine care made a potentially stressful experience feel straightforward and well supported. We are very grateful for Jono’s dedication and expertise and would not hesitate to recommend him to anyone looking for a highly capable, trustworthy, and personable real estate agent. Chandra & Sharmila

Melissa was absolutely amazing- in selling our property but also in helping us find a new one too. Nothing was a problem. Lovely, supportive, and proactive. We would 100% use Melissa as our agent again in the future and recommend her without hesitation.

We had used Melissa to buy our house and so we wanted to continue the journey and let her sell it. The market knowledge was great and the communication was fantastic. We were always informed well in advance of viewings and communicated to with the feedback. She was very professional and we continue to recommend her to others.

It was my first experience and first home with many questions and little scared but lot of help from Melissa deal went so smoothly. Everything was in line as needed. She was very professional answering every small question.

lair and Kristina are a fantastic team—professional, responsive, and genuinely supportive. They communicate clearly, advocate strongly, and make the process feel smooth and stress-free. I felt well-represented and would highly recommend them to anyone seeking reliable and dedicated agents.

Excellent local knowledge

I first had contact with Melissa when we were in Australia. I phoned and nothing was too much trouble. While that initial house didn’t work we decided Melissa was the agent we wanted to work with. Sound knowledge of all things real estate. Excellent communication, very clear explanations; always true to her word. Always asked for our input. She is a real delight and we loved working with her! We would have no hesitation in recommending her.

Melissa went out of her way to help us and set up personalized viewings. We could not of asked for better help and advice. I would recommend Melissa to anyone in a heartbeat.

Our dealing with Melissa over the past 10years has been a great one made everything personal and kept in touch. Both selling your house and helping buying a house she excels in. I can't recommend her anymore we trust her and give a A+++ raiting.

Wei Sen’s first visit was very friendly. Our memory of his second visit was a lot of rambling & not to the point. We did not meet Richard Hartles. We were disheartened with Wei Sen’s initial value of where he thought the property value was. We were thrilled with the auctioneer & his performance as he got closer to what we initially thought the property was worth.

Melissa knew all the answers to all my questions including rent appraisal, body corp etc She also put me in contact with the rental agency who manage the property which has enabled the transition to be simple for me and the tenants. I can highly recommend her for her excellent interpersonal skills and real estate knowledge .