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Our reviews

  4.9  
365 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: friendly, honest, dedicated, responsive, supportive, local expert, clear communication.
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Buyer review
Stress free purchase (yes that exists!)
over 1 year ago
Stress free purchase (yes that exists!)

Working with Bailey to purchase my home was an absolute pleasure! From start to finish, she demonstrated exceptional communication skills, always keeping me informed and promptly answering my questions with clarity and patience. Bailey’s dedication to understanding my needs made the entire process seamless and stress-free. Bailey’s professionalism, warmth, and genuine care for her clients set her apart. I can’t recommend her highly enough to anyone looking to buy or sell their home!

Bailey van den Broek

Bailey van den Broek

  5   (49 reviews)
Seller review
Karl's knowledge of the market, his service and advice was appreciated in achieving a good result.
over 1 year ago
Karl's knowledge of the market, his service and advice was appreciated in achieving a good result.

We found Karl to be at our service whenever we required it with knowledge and advice to progress the sale of our property. He was considerate of our needs and expectations and keep us informed at all times during the process. We are happy to recommend Karl as a competent and knowledgeable Real Estate Agent.

Karl Hereford

Karl Hereford

  5   (169 reviews)
Buyer review
Karl was great with market knowledge and was professional
over 1 year ago
Karl was great with market knowledge and was professional

Karl helped with documentation and comprehending LIM, builders reports and sale and purchase agreement documents as well. Gave us great advice around property prices for different areas.

Karl Hereford

Karl Hereford

  5   (169 reviews)
Seller review
Outstanding Service from Hielke – The Best Agent in Rotorua!
over 1 year ago
Outstanding Service from Hielke – The Best Agent in Rotorua!

We had an exceptional experience working with Hielke for the sale of our property in Rotorua. Living overseas, we were unable to be present during the open homes, but Hielke and Carl managed everything seamlessly on our behalf. From the very start, Hielke was honest, straightforward, and never pressured us into anything. He kept us informed of every development, ensuring we felt completely in control throughout the process. His availability and communication were outstanding – no matter the issue, he was always there to provide updates and guidance. The real estate market fluctuated significantly during our sale, but Hielke's expertise and transparency gave us confidence every step of the way. We are incredibly grateful for his professionalism and dedication. Without hesitation, we would choose to work with Hielke and Carl again for any future real estate ventures. They truly go above and beyond!

Hielke Oppers AREINZ

Hielke Oppers AREINZ

  5   (84 reviews)
Seller review
A complete star
over 1 year ago
A complete star

Hielke sold us the house and then sold it for us. It was a difficult market, and the house had some issues, but Hielke worked his way through all the problems. Strong communication and very strong problem solving approach are his hallmarks.

Hielke Oppers AREINZ

Hielke Oppers AREINZ

  5   (84 reviews)
Seller review
Gave us confidence every step of the way.
over 1 year ago
Gave us confidence every step of the way.

From the start, Karl made us feel comfortable selling our first home and confident in the process. We're stoked with the outcome. His professionalism and advice (and patience in answering all our questions) made it easy for us. He was a pleasure to work with and I'd choose Karl again in a heartbeat.

Karl Hereford

Karl Hereford

  5   (169 reviews)
Seller review
Exceptional Service and Outstanding Results – Highly Recommend
over 1 year ago
Exceptional Service and Outstanding Results – Highly Recommend

I recently had the pleasure of working with Karl to sell my property, and I couldn’t be more satisfied with the experience. From start to finish, Karl was professional, communicative, and dedicated to achieving the best result. He provided excellent guidance on preparing my home for sale, and his knowledge of the local market was invaluable in setting the right price. Karl also went above and beyond in marketing the property, which generated a lot of interest and ultimately led to a great outcome. Throughout the process, he was always available to answer my questions and kept me informed at every stage, making what can be a stressful experience much easier. I highly recommend Karl to anyone looking to buy or sell a property – you won’t be disappointed!

Karl Hereford

Karl Hereford

  5   (169 reviews)
Seller review
At all relevant times I was in the possession of fullest information to make quality decisions
over 1 year ago
At all relevant times I was in the possession of fullest information to make quality decisions

Right from when I first telephoned Karl on 17 September , arranged first interview and second interview that day he was punctual, he brought the fullest information to retain his agency so I entered sole agency contract for services knowing costs, timings market realities; an appraisal report within 24 hours of retainer enabled me to decide on open market plan leading to auction sale; weekly reports after each open home weekend day gave me detailed insight into buyer interests....if I had any query he answered his phone promptly and worked with me to enable me to understand comprehend what "buyer" behaviours were saying about sale price potential ....ultimately this lead me into an auction on 22 October where I had to set a reserve price but overall strategy from beginning realised a sale price that was 10K more than my bottom line which I had formulated and hoped for myself ... it was a journey which I have not engaged in before and it worked well but it was Karls professionalism, his work ethic and his real estate current market knowledge that lead me to such a satisfactory conclusion. Overall it was a robust , transparent relationship that at no point did I have any query of the integrity, the honesty at any given moment. Being a litigating lawyer myself such characteristics are and were a personal real estate experience I would have no hesitation in putting my professional and personal referral to. Indeed should any fellow lawyer ask me for Rotorua real estate agency reference it would be Karl to whom I would refer and defer to. Thank you Karl, thank you Tremains Rotorua for marketing ( including ensuring grounds were looking their best) and thank you to the auctioneer also. Today

Karl Hereford

Karl Hereford

  5   (169 reviews)
Seller review
No one will work harder
over 1 year ago
No one will work harder

Professional, honest, calm and all-round great to deal with. She took on a challenge in the slowing market and just didn't stop working on it from day one. Bailey was responsive and easy to deal with and you won't find anyone who will work harder for you. Sincere thanks Bailey, appreciate all your help.

Bailey van den Broek

Bailey van den Broek

  5   (49 reviews)
Seller review
"It’s no surprise he gets so much repeat business"
over 1 year ago
"It’s no surprise he gets so much repeat business"

Hielke did a fantastic job selling our rental. His knowledge of the process, particularly the legal side, was greatly appreciated. We were kept fully informed throughout. He treated our tenants with respect and kept them onboard during the marketing and open homes. It’s no surprise he gets so much repeat business. Thanks Helky!

Hielke Oppers AREINZ

Hielke Oppers AREINZ

  5   (84 reviews)
Seller review
Trustworthy and Dedicated:A Fantastic Experience!
over 1 year ago
Trustworthy and Dedicated:A Fantastic Experience!

I recently had the pleasure of working with Arsh Kaur from Tremains to sell my house, and I couldn’t be more satisfied with the experience. From our initial meeting, Arsh was professional, knowledgeable, and genuinely invested in my goals. Arsh provided invaluable advice on staging and pricing, which helped attract buyers quickly. Throughout the process, she communicated regularly, keeping me informed at every step and addressing any questions I had. Thanks to her expertise, my house sold for above asking price.I truly felt supported and confident in her abilities. I highly recommend Arsh Kaur to anyone looking to buy or sell a home. Thank you for making this experience so positive!

Arsh Kaur

Arsh Kaur

  4.8   (56 reviews)
Buyer review
Her professionalism and support make it happen
over 1 year ago
Her professionalism and support make it happen

I had an excellent experience with Arsh Kaur during the process of buying my first home. She took the time to explain every detail clearly, guided me through each step with great patience, and made sure I understood everything, knowing I was new to the process. I truly appreciate her transparency in discussing what had been done, what needed to be done, and what to expect. Her professionalism and support made a daunting task feel manageable."

Arsh Kaur

Arsh Kaur

  4.8   (56 reviews)
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