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Our reviews

  4.9  
417 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: friendly, honest, responsive, dedicated, supportive, local expert, clear communication.
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Seller review
Perfect sale strategy
about 1 year ago
Perfect sale strategy

My property had a lot of renovations done in last 10 years. So expectation was that this would be recognized in the sale price. But difficult to set a value so decided to use auction pathway. Turned out to be perfect strategy as after only 3 weeks market exposure a sale was concluded. Price was above RV which was also the hoped for result. Advice and guidance throughout sale process was prompt, clear and well focused. Auction process was absolutely faultless . Congratulations to Karl and his sales support team. Will use again.

Karl Hereford

Karl Hereford

  5   (176 reviews)
Buyer review
Amazing communication and advice
about 1 year ago
Amazing communication and advice

Arsh is friendly and attentive and was always ready to help us with any questions whenever they came up. Great service all around!

Arsh Kaur

Arsh Kaur

  4.8   (69 reviews)
Buyer review
Amazing Service
about 1 year ago
Amazing Service

Karl was really helpful and had a lot of knowledge which made the process super easy! He was lovely to work with!

Karl Hereford

Karl Hereford

  5   (176 reviews)
Seller review
Excellent communication with professionalism
about 1 year ago
Excellent communication with professionalism

I found Arsh Kaur very professional to deal with. Her communication during the whole process of selling my property was excellent. Hence the whole process was smooth. I recommend Arsh Kaur without hesitation.

Arsh Kaur

Arsh Kaur

  4.8   (69 reviews)
Buyer review
Super friendly, easy to deal with
about 1 year ago
Super friendly, easy to deal with

Bailey was helpful, friendly and knowledgeable from stepping through the door during the Open Home, to closing out the Sale. Regular updates also, which I was grateful for. Many thanks to Bailey!

Bailey van den Broek

Bailey van den Broek

  5   (53 reviews)
Seller review
Excellent communication
about 1 year ago
Excellent communication

Andra provided us with excellent communication all through the process. In the middle of this, she was on leave with a holiday, but left us in capable hands and she regularly rang us to provide us with additional updates as required. I would have no hesitation in recommending her services.

Andra Cornwall

Andra Cornwall

  5   (54 reviews)
Seller review
Very experienced well rounded & supportive real estate agent
about 1 year ago
Very experienced well rounded & supportive real estate agent

Karl knows his market here in Rotorua with a solid pre-marketing appraisal and summary of expectations going forward, especially with the project we asked him to market & sell. Getting a contract in place at the listed asking price and also having a "back-up" offer whilst continuing to field inquires speaks well for his knowledge and market experience. Karl also stepped forward assisting with a tenancy issue at changeover to ensure all went as agreed and planned with a successful conclusion being achieved for all those directly involved.

Karl Hereford

Karl Hereford

  5   (176 reviews)
Seller review
Very good outcome.
about 1 year ago
Very good outcome.

The property was 2 dwellings (both rentals) on one title and one of those houses was over 100 yrs old and in need of maintenance. 30 years of ownership and time to let them go. Karl recommended the auction process, and I must admit I was a little doubtful. Karl commented that the residential market was depressed, but there was a limited amount of investor activity. After 4 weeks of marketing, we had 5 active bidders either on phone or in the room. The opening bid had me cringe and was way way below the reserve price. Ultimately sold just above the reserve, under the hammer, after 38 bids (none from the auctioneer on the vendors behalf) with one very happy vendor. Thanks for all the guidance Karl. And also thanks to your colleagues and auctioneer. Excellent recommendation and feedback through the whole process.

Karl Hereford

Karl Hereford

  5   (176 reviews)
Seller review
Recommended as the best
about 1 year ago
Recommended as the best

We had been trying to sell our house for far too long without success, when Hielke was recommended to us. Hielke guided us through the process and was always available with helpful suggestions and correct information. Behind the scenes his diligence and commitment to getting us a sale finally saw us achieve our goal. Thank you Hielke, we told you when we met that you were recommended as the best Real Estate agent in town and this has turned out to be absolutely true.

Hielke Oppers AREINZ

Hielke Oppers AREINZ

  5   (91 reviews)
Buyer review
Karl cares!
about 1 year ago
Karl cares!

Karl was instrumental in getting our purchase over the line. He is an incredible communicator both in terms of providing information and general and timely updates. He wasn't pushy or rude like so many in the industry. We would buy or sell with Karl again in a heartbeat.

Karl Hereford

Karl Hereford

  5   (176 reviews)
Seller review
Great experience.
about 1 year ago
Great experience.

Hielke certainly puts great effort in to achieving the best outcome. Great communication at any time. Would not hesitate and go with Hielke for my next trade. I can certainly recommend Hielke for an overall great outcome and smooth sale!

Hielke Oppers AREINZ

Hielke Oppers AREINZ

  5   (91 reviews)
Buyer review
We were lucky to have met Carolyn during the process of purchasing our home.
about 1 year ago
We were lucky to have met Carolyn during the process of purchasing our home.

We were initially searching for a house in a different area. Every week, we visited open homes and looked through nearly 50 properties, but none of them truly felt like “the one.” Then, one day, we decided to check out a lifestyle property a little further out of town. That was when we first met Carolyn. Her way of talking about the benefits of living in the countryside came from her own experience, and her words really resonated with us—especially because we ourselves had lived in the countryside back in Japan. Unlike other agents, we felt that Carolyn was speaking from her heart, and we immediately trusted her. A few weeks later, we happened to see another property—and there we met Carolyn again. That property turned out to be the house we live in today. From the moment we walked in, my wife and all of our children fell in love with the place. That had never happened before, and it just so happened that Carolyn was the agent in charge of the property. On the way home from that open home, we were all talking excitedly in the car about how wonderful the house was. The only issue was that the price was beyond the budget we had originally set. We told ourselves, “It’s a wonderful house, but it’s just not possible,” and we tried to let it go. But strangely, we couldn’t stop thinking about it. It felt like we had already fallen in love with the house. Even though it was beyond our budget, we started seriously thinking about our future life plans, our finances, and we had many discussions as a couple. Eventually, we decided to give it a try and move forward toward purchasing it. In the end, we were very fortunate to be able to make it ours. Throughout the process, Carolyn exchanged many emails with us, and we always felt she responded with sincerity and care. Now, Carolyn and we are neighbors in the same community. I’d love to catch up with her again soon. We are very grateful for this opportunity to write a review, and we hope it will be helpful to someone else.

The Property Collective

The Property Collective

  5   (25 reviews)
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