Bailey was helpful, friendly and knowledgeable from stepping through the door during the Open Home, to closing out the Sale. Regular updates also, which I was grateful for. Many thanks to Bailey!
Bailey van den Broek
Andra provided us with excellent communication all through the process. In the middle of this, she was on leave with a holiday, but left us in capable hands and she regularly rang us to provide us with additional updates as required. I would have no hesitation in recommending her services.
Andra Cornwall
Karl knows his market here in Rotorua with a solid pre-marketing appraisal and summary of expectations going forward, especially with the project we asked him to market & sell. Getting a contract in place at the listed asking price and also having a "back-up" offer whilst continuing to field inquires speaks well for his knowledge and market experience. Karl also stepped forward assisting with a tenancy issue at changeover to ensure all went as agreed and planned with a successful conclusion being achieved for all those directly involved.
Karl Hereford
The property was 2 dwellings (both rentals) on one title and one of those houses was over 100 yrs old and in need of maintenance. 30 years of ownership and time to let them go. Karl recommended the auction process, and I must admit I was a little doubtful. Karl commented that the residential market was depressed, but there was a limited amount of investor activity. After 4 weeks of marketing, we had 5 active bidders either on phone or in the room. The opening bid had me cringe and was way way below the reserve price. Ultimately sold just above the reserve, under the hammer, after 38 bids (none from the auctioneer on the vendors behalf) with one very happy vendor. Thanks for all the guidance Karl. And also thanks to your colleagues and auctioneer. Excellent recommendation and feedback through the whole process.
Karl Hereford
We had been trying to sell our house for far too long without success, when Hielke was recommended to us. Hielke guided us through the process and was always available with helpful suggestions and correct information. Behind the scenes his diligence and commitment to getting us a sale finally saw us achieve our goal. Thank you Hielke, we told you when we met that you were recommended as the best Real Estate agent in town and this has turned out to be absolutely true.
Hielke Oppers AREINZ
Karl was instrumental in getting our purchase over the line. He is an incredible communicator both in terms of providing information and general and timely updates. He wasn't pushy or rude like so many in the industry. We would buy or sell with Karl again in a heartbeat.
Karl Hereford
Hielke certainly puts great effort in to achieving the best outcome. Great communication at any time. Would not hesitate and go with Hielke for my next trade. I can certainly recommend Hielke for an overall great outcome and smooth sale!
Hielke Oppers AREINZ
We were initially searching for a house in a different area. Every week, we visited open homes and looked through nearly 50 properties, but none of them truly felt like “the one.” Then, one day, we decided to check out a lifestyle property a little further out of town. That was when we first met Carolyn. Her way of talking about the benefits of living in the countryside came from her own experience, and her words really resonated with us—especially because we ourselves had lived in the countryside back in Japan. Unlike other agents, we felt that Carolyn was speaking from her heart, and we immediately trusted her. A few weeks later, we happened to see another property—and there we met Carolyn again. That property turned out to be the house we live in today. From the moment we walked in, my wife and all of our children fell in love with the place. That had never happened before, and it just so happened that Carolyn was the agent in charge of the property. On the way home from that open home, we were all talking excitedly in the car about how wonderful the house was. The only issue was that the price was beyond the budget we had originally set. We told ourselves, “It’s a wonderful house, but it’s just not possible,” and we tried to let it go. But strangely, we couldn’t stop thinking about it. It felt like we had already fallen in love with the house. Even though it was beyond our budget, we started seriously thinking about our future life plans, our finances, and we had many discussions as a couple. Eventually, we decided to give it a try and move forward toward purchasing it. In the end, we were very fortunate to be able to make it ours. Throughout the process, Carolyn exchanged many emails with us, and we always felt she responded with sincerity and care. Now, Carolyn and we are neighbors in the same community. I’d love to catch up with her again soon. We are very grateful for this opportunity to write a review, and we hope it will be helpful to someone else.
The Property Collective
Carolyn is at the top of her profession, with great knowledge and understanding of the market. Easy to talk to with and fantastic suggestions to the house more salable
The Property Collective
Team Piesse was an absolute pleasure to work with! Callum and Anna were incredibly knowledgeable, highly responsive, and genuinely had our best interests at heart every step of the way. They impressed us by securing a buyer in a very short time frame, making the entire process smooth and stress-free. Their energy, expertise, and dedication stood out from day one — we knew they were the right team to sell our home, and they absolutely delivered. I wouldn’t hesitate to recommend them to anyone looking to buy or sell
Callum Piesse
Dear Tremains Team, I wanted to take a moment to share our experience and express our sincere gratitude for the incredible service we received during the purchase of our new home. We had the pleasure of meeting the lovely Kerri at our very first viewing. You often hear people say, "you just know when you know" and that was absolutely true for us. I was ready to sign the paperwork on the spot! Kerri provided us with valuable information about nearby properties that had recently sold and was clear, honest, and professional when answering all our questions. If there was ever anything she wasn’t immediately sure of, she didn’t leave us waiting long more than once, I received a call shortly after our viewings with the answers we needed. Her promptness and dedication made us feel completely supported throughout the entire process. From the moment we submitted our offer through to going unconditional and finally to settlement day, Kerri was nothing short of amazing. My husband and I had been searching for a long time and were beginning to think we’d never find the right place. Unfortunately, we had dealt with many agents who didn't follow up or communicate clearly, which made the difference with Kerri all the more striking. We also want to acknowledge and thank a few other companies who supported us along the way their help was truly appreciated. However, Tremains stood out above the rest, and that’s due in large part to the fantastic service and care we received from Kerri. Without her, we wouldn't be where we are today in our dream home. From the bottom of our hearts, thank you. Tremains is incredibly lucky to have such a dedicated and exceptional agent on their team. Regards Chris & Toni Thom
Kerri Lochead
Hielke helped us find new owners for the house we had lived in and loved for nearly 30 years, a sale complicated by our subdividing the property. He supported and guided us expertly with his approachability, wisdom and depth of experience. He is honest, a good communicator and we always felt that he had our interests at heart, and worked hard on our behalf. We have no hesitation in recommending him.
Hielke Oppers AREINZ
