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Our reviews

  4.9  
370 reviewsacross 26 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, friendly, honest, supportive, responsive, local expert, clear communication.
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Seller review
Caroline has been awesome through our selling process.
over 4 years ago
Caroline has been awesome through our selling process.

Caroline was professional and calming. She kept us updated and in the loop the whole way through and gave us advice as the market changed along the way. She was also happy to answer our questions about the buying process too. We could always count on her getting back to us when we needed her. I would recommend Caroline and the Tremains team.

Caroline Hughes

Caroline Hughes

  4.9   (46 reviews)
Seller review
Nathan is professional, helpful and always goes the extra mile.
over 4 years ago
Nathan is professional, helpful and always goes the extra mile.

This is the second time Nathan has helped us with buying and selling, we were extremely happy with the outcome. Nathan goes above and beyond everytime, having a friendly and down to earth outlook made us feel totally at ease. He becomes part of the family, not just an agent. We would recommend Nathan every time!

Nathan Abel

Nathan Abel

  4.9   (106 reviews)
Buyer review
Warm and friendly
over 4 years ago
Warm and friendly

Caroline was wonderful in her communication throughout the process of buying and accommodating in making private viewings. She was organised and made extra effort to ensure it was an easy process for us with a young family. Thank you for your time.

Caroline Hughes

Caroline Hughes

  4.9   (46 reviews)
Seller review
Brilliant!
over 4 years ago
Brilliant!

One again we have used Nathan to help us with a property transaction. He is one of the most authentic and genuine agents we have ever met. His level of knowledge and professionalism is unsurpassed! He has once again gone above and beyond to help us out, and we unreservedly recommend Nathan to anyone looking to buy or sell in Napier. We look forward to working with Nathan again in the future.

Nathan Abel

Nathan Abel

  4.9   (106 reviews)
Seller review
Great communicator and sound real estate knowledge
over 4 years ago
Great communicator and sound real estate knowledge

Nathan always stayed professional and his communication has always been at the highest level. Nathan kept us in the loop during all stages of our selling process and his ongoing communication with us and confidence in his marketing strategy made the selling process for us, a pleasant experience. We would highly recommend Nathan as our Realtor of choice.

Nathan Abel

Nathan Abel

  4.9   (106 reviews)
Seller review
House sale
over 4 years ago
House sale

We enjoyed dealing with Caroline and appreciated her enthusiasm and professionalism. She was available whenever we tried to contact her and met with us, at our request, on several occasions. We were selling my mother's house and Caroline was very sensitive to the fact that this was a difficult move for Mum. There were a few issues that needed to be rectified for the sale to go through and Caroline spent a large amount of time talking with the buyer (a first home buyer) to ensure that he understood the process and that the sale was successful.

Caroline Hughes

Caroline Hughes

  4.9   (46 reviews)
Seller review
Buying or Selling
over 4 years ago
Buying or Selling

Marie was very helpful, sympathetic and understanding. Great person to have as our agent. She marketed out property extremely well. Would have absolutely no hesitation in recommending her, either selling or buying. We have done both with her.

Marie Ewens

Marie Ewens

  5   (23 reviews)
Buyer review
Genuine, knowledgable and fun Marie.
over 4 years ago
Genuine, knowledgable and fun Marie.

Marie’s market knowledge excellent, but more importantly understanding exactly what I was looking for was exceptional. My age leads agents to suggest 2 B/R units. 100% wrong. She was fun to deal with and totally professional. Thanks Marie for finding me my new home which I love. 😊

Marie Ewens

Marie Ewens

  5   (23 reviews)
Seller review
Selling my home
over 4 years ago
Selling my home

Caroline was a great agent for me and very easy to work through the stressful experience of selling ones home.

Caroline Hughes

Caroline Hughes

  4.9   (46 reviews)
Buyer review
Leon was actually a bit of a surprise!
over 4 years ago
Leon was actually a bit of a surprise!

We all have our stereotypes of real estate agents. Leon made me feel like he was really working hard for me too as a buyer. Great communicator and gave me a real sense of openness, honesty, transparency and genuineness. All the things I value. He made for a very positive buying experience.

Leon Dear

Leon Dear

  4.8   (95 reviews)
Buyer review
First home purchase
almost 5 years ago
First home purchase

Caroline very supportive and proactive in helping us in purchasing our first home. The process which seemed daunting was made simpler for us. She was the first agent who seemed genuinely interested in helping us find our first home. She was proactive in arranging viewing and had great communication throughout the process.

Caroline Hughes

Caroline Hughes

  4.9   (46 reviews)
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