Hazel was like a breath of fresh air. With what could've been a stressful process, She made everything easy. Excellent communication, a great balance of professionalism, but also warm and friendly. I can not write enough to express my gratitude . She had her finger on the pulse with a great outcome. And far exceeded my expectations. Thank you so much for going the extra mile.
Hazel Youngman
Personal Qualities: from the outset Hazel was friendly, approachable, and relatable. Importantly she wasn't pushy. Professional Qualities: highly communicative, professional in all things, discrete, knowledgeable, provided sound advice, and above all else was trustworthy.
Hazel Youngman
Hazel gave me total confidence in taking my property to market, all processes were explained and made easy. The fees are well below the level of service provided. I would recommend Hazel to all, she was full of market knowledge, punctual and went above and beyond to assist throughout the whole service.
Hazel Youngman
After getting an appraisal from another agent and saw the costs involved, I thought why not give it a go myself. I realized that i really didnt know enough. I was walking past your office and popped in. Raewyn was there and I recognized her. So happy to help, she came around 1 hour later. After thinking I could give selling my home ago myself, I'm so relieved that I didn't. There is so much to know. Raewyn made it extremely easy and even when things came up, that seemed to me were massive, she assured me that everything was fine and she would sort out. She did. Nothing was a problem. It was a great experience and i came out with a big smile!
Raewyn Bishop
We purchased the house through Karen and we found her to be really helpful. From the initial appraisal to the final signing and possession date hand over of keys, Karen was thorough, professional and a pleasure to work with. We felt privileged to have her represent us. We felt she was courteous and professional with any prospective purchasers. Karen's sales experience, market knowledge and personality made the house sale experience a great one for us. We thoroughly recommend Karen Johansson and Total Realty to anyone contemplating selling or purchasing real estate.
Team Karen and Kirsty
Hazel did a great job getting the sale together on our new home.She was friendly and positive. The deal got a bit sticky but Hazels experience and professionalism pulled the deal together. Thanks Hazel.
Hazel Youngman
“We sold our mother's property in Kaiapoi 2 years ago through Total Realty and were very happy with the results. We are very satisfied with the result this time as well. Russell was great.”
Russell Hume
Cheaper than others plus we met Raewyn at an open home and she was so lovely I only wanted to work with her. Raewyn was incredible during the whole process, including helping us to find the perfect next home for us. She has been kind, informative and approachable at all stages. Would highly recommend her to everyone looking to sell!
Raewyn Bishop
“We have sold 3 times before with Total Realty and found the agents a pleasure to deal with, kept you well informed, nothing was a problem. A great experience could not have asked for a better agent.”
Russell Hume
“After deciding to sell my home I was looking for an agent. Leaving messages with 7 agents Russell was the only one that took the time to ring me back. I spoke to Russell for 20 mins the 1st call and really liked his attitude. He took the time to explain a lot and answered all of my questions I had. A pleasure to deal with Russell and I would highly recommend him to anyone looking at selling their home. With only two open homes my home was sold. He was very approachable and made me feel very comfortable with the process. Once again thank you Russell, it was absolutely easy.”
Russell Hume
“Russell is an incredibly professional, knowledgeable and easy going agent who secured us a great result. He was always available to answer our questions and made the whole process very easy. We would highly recommend him.”
Russell Hume
Hazel was an absolute pleasure to work with! Her expertise, responsiveness, and dedication made the home-buying process seamless. She listened to our needs, provided valuable insights, and negotiated effectively to secure our dream home. Highly recommend hazel for anyone looking for a top-notch real estate professional!"
Hazel Youngman
