Tracey was always easy to reach and patiently explained about each and every step of of the property buying property to us as a First home buyers. When it came to negotiating, she pushed hard for a good deal both for the buyer and seller and made the process transparent. Most of all, they did what she said she’d do, when she said she’d do it, no surprises, just solid, professional follow-through. Highly recommend if you want someone you can actually trust.

We couldn't be happier with the service provided by Tracey and Warren. Warren's knowledge of the market was exceptional, with detailed insights not only into our suburb but the wider Hamilton area, giving us complete confidence throughout the process. Tracey was warm, honest, and a pleasure to deal with. She kept us well informed every step of the way, providing regular updates and valuable buyer feedback. We were initially hesitant about the auction process, but Tracey and Warren took the time to explain how it worked and gave us confidence in the strategy. While our home didn't sell under the hammer, it was successfully under offer on auction day, which was a fantastic result. We are so glad we chose Team Tracey & Warren and would highly recommend them to anyone looking to buy or sell. 10/10 service from start to finish.

Warren & Tracey were diligent, professional and committed throughout the entire process, Their communication was excellent, they worked hard to achieve a great result. I would happily recommend Warren and Tracey to anyone looking for a pair of dedicated reliable real estate professionals.

I found Warren and Tracey excellent to deal with, they have a good knowledge of the local real-estate market, both the current values, what is selling and what is not selling. When appraising my houses they did not try and BUY the listing by giving me un-realistic values. I have had very good comments relayed back to me from potential purchasers who said that Warren and Tracey were very professional to deal with. I even caught Warren vacuuming out one of my houses I was trying to sell, they do go the extra mile. I would highly recommend Warren and Tracey to any-one wanting to purchase or sell a house.

Warren was helpful and knowledgeable

We have found Warren to be extremely helpful in our house purchase . He has gone over and above to help our family speed up the transaction. Really appreciate your time, Warren.

I looked at 3 agents to sell my home. I chose Tracey because she stood out from the rest - I immediately felt she was working in my best interests. She attended every open home, produced great reports each week and communicated regularly. She followed up every lead and co-ordinated well with other agents. She was a total professional at all times, but also kind and caring. I would recommend Tracey to anyone wanting a pleasant experience like I had selling my home.

We have found Tracey O’Brian excellent to deal with.. The analysis of our properties marketable value was accurate which together with her personality and professionalism resulted in a successful sale

I was a buyer in a property where Tracey was supporting the vendors. Although I was on the buying side, I really appreciated her patience and professional approach, especially as a first-home buyer. At no point did I feel that she was anything less than courteous, helpful, and considerate throughout the process. This made my journey and overall experience far less stressful and much more positive than I could have anticipated. Thank you Tracey!

Tracey is awesome, insightful, great knowledge of the current market and the process. She was understanding of our situation and made the whole journey easy. She was there when we needed her and always happy to be contacted. Tracey is now helping me find a new place to purchase. Highly recommended.

I am a repeat customer of Tracey, and she never fails to disappoint. Tracey goes the extra mile, is always available when needed, and ensured the sale of the property was a smooth process.

Tracey O’Brien has Star quality. She took on the project to sell my home as I completed a new build. The sale was reluctant due to changing life needs and entailed sensitivity to my feelings of loss whilst looking forward. Tracey was the perfect task master. She was professional in manner and knowledgeable of the market. I found her calm and responsive to my needs and those of interested buyers. Baileys have brilliant marketing strategies which Tracey kept me briefed on as we moved through the sales process. I most appreciated her direct communication and her listening skills. She was non-judgemental, warm, gracious and kind. I would not hesitate to recommend Baileys to others and will particularly recommend Tracey as an agent ideally suited to persons like myself - single and making significant life style changes.