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Our reviews

  4.9  
49 reviewsacross 14 different locations, showing 12.
Our qualities as told by our client reviews: easy to work with, reliable, honest, supportive, friendly, local expert, clear communication.
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Seller review
Absolutely Top Team
7 months ago
Absolutely Top Team

We had the pleasure to sell our home and buy our forever property through Owen and Kristin at Team Phelps. We found their knowledge and advice to be outstanding and we couldn’t have done it without them. I wouldn’t hesitate to encourage anyone to give them a call and have a chat. This is what good old fashioned service is all about. Never once did we feel pressured, they put our minds at ease and they believe in what they do, and they do it very well.

Owen PhelpsKristin Graf-Cate
Seller review
DREAM TEAM
9 months ago
DREAM TEAM

Owen and Kristin's knowledge and communication during a stressful time made the whole process so much easier. Nothing was too much trouble. Their friendly, relaxed and efficient manner achieved an awesome result for me and working with Owen and Kristin has been an absolute pleasure.

Owen PhelpsKristin Graf-Cate
Seller review
100% recommend!!
9 months ago
100% recommend!!

We thoroughly enjoyed working with Owen and Kristen. We achieved a great result for the sale of our home. Their weekly updates were always thorough and their knowledge and expertise is outstanding. They always responded quickly to queries and worked into the late hours of the day to get an agreement signed. They knew the target market for our house and marketed accordingly, getting a quick result for us. We highly recommend Team Phelps.

Owen PhelpsKristin Graf-Cate
Buyer review
Approachable Agents
10 months ago
Approachable Agents

As first-time auction buyers, we appreciated their guidance and support — Kristin made the process feel less daunting and was easy to deal with. She helped arrange access when needed, especially to things like the water source which we needed to see before purchasing. Some key info came through late, and we only found out the auction time had changed by double-checking ourselves — which was stressful after booking leave. We have been disappointed to learn of additional issues with the property that were not bought up in the builders report. Overall, Kristin was helpful in the auction process and supporting us with additional viewings and the wider Phelps Team were professional. With stronger communication, the experience could have been smoother.

Kristin Graf-CateOwen Phelps
Buyer review
Awesome team
10 months ago
Awesome team

We found their personal approach and communcation top notch and we would highly recommend them for buying or selling. Thank you Team Plelps

Kristin Graf-CateOwen Phelps
Seller review
The personal touch
11 months ago
The personal touch

It was an absolute pleasure working with Kristin. She kept it real - no false promises and no unrealistic expectations whilst staying optimistic about a positive outcome. Kristin, thank you for adding heart to the whole process from start to finish. We are very grateful.

Kristin Graf-Cate
Seller review
Best agent in town
12 months ago
Best agent in town

From the very start til the very end we have had an amazing experience with Kristin! She has understood us in the process and has helped us with everything we needed. we really had to rely on the agent as we live elsewhere! and Kristin understood the assignment along with Phelps. If you are looking for someone with long experience and understand you and the current market, this team is for you! can’t thank you enough! we are now ready to move on. thank you

Kristin Graf-Cate
Buyer review
Great experience
about 1 year ago
Great experience

Owen and the team were great. Quick and very helpful communication, went over and above to answer my questions and work with me for what I needed.

Owen Phelps
Seller review
Where the head and the heart meet
about 1 year ago
Where the head and the heart meet

This was truly a unique experience from the very start. We could not have been in better hands. Thank you Owen for your wisdom, your willingness to properly listen, your positivity and calm confidence, and especially the heart you brought to the whole experience. We are not only grateful for the great outcome you secured for us but also your realness.

Owen Phelps
Seller review
Great Team
about 1 year ago
Great Team

I found Owen and his team to be great to work with through the sale process. The support and advice regarding preparation of the property for sale, marketing options and keeping me informed of buyer interest after each open house or enquiry was great. We had a great result and I am very happy to recommend Owen and is team to anyone looking for a very experienced and trusted agent.

Owen Phelps
Seller review
A stress free process
over 1 year ago
A stress free process

Very good knowledge Low key genuine approach No fluff or pretense in dealings An enjoyable process Easy to recommend.

Owen Phelps
Seller review
Efficient, respectful, did what they said they would
over 1 year ago
Efficient, respectful, did what they said they would

I mostly dealt with Kirstin, only meeting Owen when the property was first listed. K kept in touch, and always followed through on the things that she said she would.

Owen Phelps
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