Our profile

Our reviews

  5  
45 reviewsacross 10 different locations, showing 12.
Our qualities as told by our client reviews: proactive, responsive, local expert, clear communication.
Was this helpful?
Seller review
Passionate and personable
3 months ago
Passionate and personable

From my first interaction, Matt and Jev have provided an excellent service and given me confidence throughout the selling process. They were clear on the marketing proposition, explained the process well and were relentless with prospective buyer follow up. They were both a pleasure to work with and delivered an excellent result.

Jevin ChaoMatthew Haines
Buyer review
Professional, responsive and stress free from start to finish
3 months ago
Professional, responsive and stress free from start to finish

I can’t speak highly enough about Matt Haines. He was always available to answer my never ending questions and completely understood the lengthy turnaround time involved with completion. From pre-build right through to post move in and ironing out the final details, Matt was there every step of the way. He made the entire process feel seamless and took the stress away in situations that could have easily felt overwhelming. Matt is a true asset to Bayleys, and I wouldn’t hesitate to recommend him to anyone looking for support with buying or selling.

Jevin ChaoMatthew Haines
Seller review
Consistent Results Across Our Hobsonville Project
3 months ago
Consistent Results Across Our Hobsonville Project

We’ve worked with Jev and Matt across multiple homes within our Hobsonville development and have been very impressed with their consistency and professionalism. They understand how to position properties in a competitive new-build environment and bring a clear strategy to each release. Their communication is structured, feedback is well considered, and they manage buyers with confidence throughout the process. What stands out most is their knowledge of the Hobsonville market and their ability to adapt the approach depending on the stage of the development. A reliable and capable team we’re very comfortable recommending.

Jevin ChaoMatthew Haines
Seller review
Outstanding Result Selling in West Auckland!
3 months ago
Outstanding Result Selling in West Auckland!

Jev and Matt have been handling sales within our Hobsonville development and the experience has been excellent. They have a strong understanding of how to position homes within newer developments and provided clear, well-considered advice from day one. Their knowledge of the local buyer pool really stood out, and communication was consistent and professional throughout the campaign. When it came to negotiations, they were calm, strategic, and very capable. We felt confident in their approach at every stage and are very pleased with the results achieved. We would happily recommend Jev and Matt to anyone! They are best agents in the area by far.

Jevin ChaoMatthew Haines
Seller review
Highly Professional and Dedicated Team
3 months ago
Highly Professional and Dedicated Team

This is a highly hardworking and responsible agent team. Throughout the entire process, they consistently demonstrated a strong sense of professionalism and excellent execution. Every detail was followed up carefully and thoroughly. Their communication was prompt, their coordination efficient, and their attitude always patient and reliable, which made the whole experience very reassuring. It was clear that they genuinely went the extra mile for their clients rather than simply following a standard process. A trustworthy and dedicated team — highly recommended.

Jevin ChaoMatthew Haines
Seller review
Reliable, responsive, and easy to work with.
3 months ago
Reliable, responsive, and easy to work with.

Jev and Matt showed a strong understanding of the Hobsonville market and buyer behaviour, which helped shape the overall strategy for our development. Their communication was clear and consistent, and they were easy to work with.

Jevin ChaoMatthew Haines
Buyer review
Smooth and Stress-Free Buying Experience
3 months ago
Smooth and Stress-Free Buying Experience

We had a great experience working with Jev & Matt throughout the buying process. Communication was clear and timely, and they were always happy to answer questions and guide us through each step. Everything felt well organised and straightforward, which made purchasing much less stressful. We’d happily recommend them to anyone looking to buy.

Jevin ChaoMatthew Haines
Seller review
Strong local knowledge and clear communication throughout the campaign.
4 months ago
Strong local knowledge and clear communication throughout the campaign.

Jev and Matt assisted us with the marketing and sale of a development in Hobsonville. They brought a clear, structured approach and demonstrated strong local market knowledge. Communication was proactive and we always felt well informed.

Jevin ChaoMatthew Haines
Buyer review
Excellent communication
4 months ago
Excellent communication

Jev and Matt were fantastic to work with. Communication was clear and consistent, and their follow-up was excellent. They made the whole buying process smooth and stress-free.

Jevin ChaoMatthew Haines
Buyer review
care, professionaligm, honesty
4 months ago
care, professionaligm, honesty

Matt and Jev work not just to sell and get bonuses now, they care about the future for there clients. prompt reply, clear information, usefull recommendation.

Jevin ChaoMatthew Haines
Buyer review
Above and Beyond from Start to Finish
4 months ago
Above and Beyond from Start to Finish

Above and beyond service! Jev and Matt were incredibly helpful during our buying and negotiation process, going above and beyond to get the purchase across the line. Always on hand to answer questions and liaise with the vendors where required. Their service was excellent, friendly, and delivered with lots of enthusiasm and care. We thoroughly enjoyed working with Jev and Matt - 10/10 would trade again. Thanks Team!

Jevin ChaoMatthew Haines
1 - 12 of 45
© 2026 RateMyAgent